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Lumen Managed Security Services Reviews

Vendor: Lumen Technologies
4.0 out of 5
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What is Lumen Managed Security Services?

Get the Managed Security Services Providers (MSSP) Buyer's Guide and find out what your peers are saying about Lumen Managed Security Services, Secureworks Taegis Managed XDR / MDR, Netsurion and more!
Lumen Managed Security Services is the #4 ranked solution in top Managed Security Services Providers (MSSP) solutions. PeerSpot users give Lumen Managed Security Services an average rating of 8.0 out of 10. Lumen Managed Security Services is most commonly compared to Secureworks Taegis Managed XDR / MDR: Lumen Managed Security Services vs Secureworks Taegis Managed XDR / MDR.
Buyer's Guide
Managed Security Services Providers (MSSP)
March 2026
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Helped 885,286 peers since 2012

Lumen Managed Security Services mindshare

As of March 2026, the mindshare of Lumen Managed Security Services in the Managed Security Services Providers (MSSP) category stands at 2.0%, up from 1.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Managed Security Services Providers (MSSP) Mindshare Distribution
ProductMindshare (%)
Lumen Managed Security Services2.0%
Secureworks Taegis Managed XDR / MDR5.2%
Sun Asterisk Cybersecurity Services3.2%
Other89.6%
Managed Security Services Providers (MSSP)
 
 
Key learnings from peers
Last updated Mar 27, 2026

Valuable Features

  • "When I start going with the larger players, it becomes a comfort level; it becomes about the reporting, the dashboarding, and the proactiveness from a reporting perspective."
  • "When I start going with the larger players, it becomes a comfort level. It becomes about the reporting, the dashboarding, and the proactiveness from a reporting perspective."

Room for Improvement

  • "Client support and reporting need improvement."
  • "Client support and reporting need improvement."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Managed Security Services Providers (MSSP) Buyer's Guide for additional reliable information.

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Learn more about Lumen Managed Security Services

Lumen Managed Security Services was previously known as CenturyLink-Savvis Managed Security Services, CenturyLink Managed Security Services.

Lumen Managed Security Services customers

First Southwest Bank

Related questions

  • 197
Do we need to use both EDR and Antivirus (AV) solutions for better protection of IT assets?
  • 57
What types of Security Operations Center (SOC) deployment models do exist?
  • 32
Why is Managed Security Services important for companies?
  • 18
When evaluating Managed Security Services, what aspect do you think is the most important to look for?
  • 26
How Managed Security Services (MSS) secure your organization?

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Product Categories
Managed Security Services Providers (MSSP)

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Lumen Managed Security Services Reviews Summary
Author infoRatingReview Summary
Principal Solutions Consultant at Intelligent Bills4.0I use this for network security, noting valuable reporting and dashboards. However, customer support is inconsistent and reactive, needing significant improvement in proactiveness. I find client treatment varies unfairly based on spending.