Service and Support
Many users find Google Kubernetes Engine's customer service satisfactory with efficient technical support, though some report response time improvements are needed. Experienced users often solve issues independently, relying on forums or internal expertise. Some utilize external vendors or regional support. Google's support is usually accessible, offering AI assistance for configuration and cost estimations. However, a minority prefers Amazon's support due to more effective communication channels like chats and emails.
Deployment
Users experience a mix of straightforward and complex aspects during Google Kubernetes Engine's initial setup. Some find it easy with rapid deployment options, leveraging automation and scripts. However, others encounter complexities related to network configuration and understanding Kubernetes concepts. While certain aspects enable ease, such as integration with CI/CD pipelines and good documentation, challenges persist with private deployments and intricate setup requirements, particularly for those unfamiliar with the platform's intricacies.
Scalability
Google Kubernetes Engine is highly scalable, supporting automatic horizontal and vertical scaling. Users appreciate its easy-to-use auto-scaling features, allowing seamless scaling based on resource demands. Google Kubernetes Engine effectively manages large-scale deployments, although some complexities exist with cluster-based applications. User experiences highlight its dynamic elasticity and adaptability for diverse workloads, making it a preferred choice for companies with increasing demands. Many rate Google Kubernetes Engine's scalability highly for its efficiency and robust infrastructure capabilities.
Stability
Google Kubernetes Engine is mostly stable, with many praising its reliability and frequent updates. It handles production workloads effectively, though some note stability can vary in complex deployments or depending on machine types. There are occasional minor issues, but it generally maintains a strong environment. While integrations can introduce complications, most find its performance consistent, often rating stability around eight or nine out of ten. Some challenges arise with certain machine configurations under high traffic.