Fortra's Alert Logic MDR Reviews

Name: Fortra's Alert Logic MDR
Brand: Fortra
Rating: 4.0 (11 reviews)

4.0 out of 5

11 reviews
92% willing to recommend

807 followers

What is Fortra's Alert Logic MDR?

Alert Logic specializes in log management, security configuration, SIEM, SaaS monitoring, network protection, and MDR services. It is suitable for sectors such as utilities, financial services, and government.

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Fortra's Alert Logic MDR is the #4 ranked solution in top SOC as a Service providers, #19 ranked solution in top Managed Detection and Response (MDR) solutions, and #28 ranked solution in top Vulnerability Management solutions. PeerSpot users give Fortra's Alert Logic MDR an average rating of 8.0 out of 10. Fortra's Alert Logic MDR is most commonly compared to Wiz: Fortra's Alert Logic MDR vs Wiz. Fortra's Alert Logic MDR is popular among the large enterprise segment, accounting for 51% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 20% of all views.

Buyer's Guide

Fortra's Alert Logic MDR

May 2025

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Featured Fortra's Alert Logic MDR reviews

reviewer2191746

President at a tech services company with 11-50 employees

Alert Logic offers total visibility into the client's IT ecosystem. The solution's intrusion detection system inspects 100 percent of the network packets and installs universal agents on all physical and virtual servers for log collection. Alert Logic also aggregates logs of the client's various 3rd Party security tools into a single pane of glass. All of the analytics from those data feeds got to a 24/7 SOC with sophisticated resources. Alert Logic has massive threat intelligence resources to provide additional context to the incident response declarations. They do all the heavy lifting for clients who lack the technology and resources to operate their own SOC. The client is solely responsible for the incident response component. The macro analytics resides on Alert Logic's cloud. You have the ECM response and business application team on the client side. Everything works in tandem, which is the only way you can deal with the advanced threats we face today, especially the ransomware families. If you don't respond in minutes, you're in trouble.

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reviewer1525833

Site Reliability Engineer at a retailer with 10,001+ employees

The initial setup isn't too difficult. It's pretty straightforward. An organization shouldn't have too much trouble with the setup. The deployment is very fast. It doesn't take too much time at all. It's likely less than five minutes. Honestly, it's almost instantaneous. There is no mapping. Once you're done with the customization you can use it. It's not time-consuming. The customization part is based on whatever keywords and attributes you are adding, and that's less than a minute of time to handle. There is no time consumed. You just need to add to a filter. You don't really need to worry about having too much maintenance. It's not required really. Maybe once the log is full, you may require a maintenance checkup of six months on. We have a server team that manages that aspect.

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George Pate

Facility Manager at a tech services company with 10,001+ employees

I have experience with setting up Alert Logic's appliances and feeding them the right data, modeling the system, and ensuring that the rest of the team can use it once it's up and running. The setup process was complex. We needed assistance from the Alert Logic team because the IT environment was spread out, and there were multiple teams involved. We had to work with a liaison between those teams to ensure that we could install everything correctly. We had to bring in the network teams, system administration teams, and other relevant teams to ensure that everything was properly set up, which made the process complex. The deployment process lasted for about two months. It took that long because we wanted to ensure that we tested the product fully in a developer environment before going forward with the actual deployment. In the deployment process, we had about fifteen to twenty people internally from our team, and the Alert Logic team was maybe about three to five. The setup process was somewhat lengthy and took longer than I would have preferred, so I would rate it a seven on a scale of one to ten, where ten is the best. However, I believe that the delay was caused more by our internal site issues than any shortcomings on the part of Alert Logic.

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Fortra's Alert Logic MDR mindshare

Product category:

As of June 2025, the mindshare of Fortra's Alert Logic MDR in the Vulnerability Management category stands at 0.5%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Vulnerability Management

PeerResearch reports based on Fortra's Alert Logic MDR reviews

Type	Title	Date
Category	Vulnerability Management	Jun 3, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 3, 2025	Download
Comparison	Fortra's Alert Logic MDR vs Qualys VMDR	Jun 3, 2025	Download
Comparison	Fortra's Alert Logic MDR vs Tenable Nessus	Jun 3, 2025	Download
Comparison	Fortra's Alert Logic MDR vs Wiz	Jun 3, 2025	Download

Title	Rating	Mindshare	Recommending
Wiz	4.5	12.0%	95%	22 interviews Add to research
Microsoft Defender for Cloud	4.0	5.7%	94%	78 interviews Add to research

Valuable Features

Fortra's Alert Logic MDR offers quick scanning, straightforward agent installation, and infrastructure security warnings. It features a user-friendly interface, physical hardware advantages, and useful search and reporting capabilities. The dashboard consolidates monitoring, sending detailed notifications and helping detect threats like brute-force attacks. Its optimized technology platform and global SOC presence enable rapid threat detection and response. Human expertise complements its technological resources, crucial when countering human-led attacks.

"The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond."
"The solution was consistently available, and I cannot recall any instances where it was down."
"While I still have on-premises appliances, I can remotely monitor everything from the cloud, and Alert Logic's ease-of-access features have helped me streamline my workflow and reduce implementation time."

Room for Improvement

Fortra's Alert Logic MDR needs customization for alert payloads and lacks a dedicated security team. Users seek better analytics, smarter threat identification, and improved documentation. The setup process and user interface are not intuitive. Users desire an integrated endpoint protector and command-sending capabilities to firewalls. They prefer a more user-friendly, flexible API development experience and request built-in EDR integration. Error tracing transparency needs enhancement. The existing features sometimes overwhelm users with excessive alerts.

"Alert Logic needs to expand its SOCs to serve more markets, such as the Middle East and Asia. There should be infrastructure that covers more time zones. The company should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like CrowdStrike or Sophos. I think Alert Logic is developing this. Built-in email security could also be developed and integrated."
"As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers."
"The setup process was complex."

Pricing

Fortra's Alert Logic MDR offers competitive pricing that many users find reasonable, especially when compared to other solutions. Licensing is typically handled on an annual contract with monthly payments, and users appreciate the good value and logical pricing structure without hidden fees. The solution's presence on AWS Marketplace simplifies the subscription process. While some believe it could be less expensive, the consensus is that it delivers high-quality service proportionate to its cost.

"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."
"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there.Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."
"Almost any product that is on the AWS Marketplace is super easy to subscribe to."

Popular Use Cases

Fortra's Alert Logic MDR is primarily utilized for security scanning, intrusion detection, and log analysis on Kubernetes and large server deployments. It helps with monitoring networks, detecting vulnerabilities, managing logs, and identifying security configuration issues. The service is comprehensive, employing artificial intelligence and machine learning, suitable for diverse sectors such as e-commerce, cloud infrastructure, and financial services. Users benefit from faster access to information without manual server access.

Service and Support

Customer service and support of Fortra's Alert Logic MDR receive mixed feedback. Many find technical support quick, responsive, and knowledgeable, often rating it highly. Some prefer internal solutions due to inconsistent response rates. Dedicated support satisfies those who seldom require assistance, while others find engaging with engineers easy and effective. Users appreciate responsiveness and thoroughness but note challenges when scaling in cloud markets like AWS. Fortra Alert Logic’s customer service also scores well in satisfaction.

Deployment

Organizations report diverse experiences with Fortra's Alert Logic MDR's initial setup. Some find the process straightforward, with quick integration in AWS environments, taking as little as five minutes or up to two hours. Others encounter complexities involving multiple teams, requiring up to two months. While documentation is helpful, issues with virtual appliances or network configurations can arise. The customization is generally easy, and setup is usually not time-consuming, yet manual preparation is important.

Scalability

Fortra's Alert Logic MDR is highly scalable, with organizations efficiently integrating multiple AWS accounts and containers without issues. Users highlight its ease in expanding usage across accounts, noting its adaptability and agent-based integration. Even large setups with diverse engineering teams benefit, supporting thousands of users. Scalability processes are straightforward, allowing seamless expansion and efficient log management. Some use it entirely across environments, indicating its capability for comprehensive usage without implementation difficulties.

Stability

Fortra's Alert Logic MDR is described as stable and reliable by multiple users who reported no bugs, glitches, crashes, or freezes. It is utilized extensively across varied locations, including Houston, Singapore, Brazil, and Tokyo, integrating with Nexus 9000s. Customers trust its stability, with stress and workload being well-managed. The solution consistently meets expectations, prompting continued use over other alternatives. The EC2 setup is contingent on the instance's provisioned resources.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Fortra's Alert Logic MDR Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

20%

Financial Services Firm

11%

Manufacturing Company

10%

Healthcare Company

University

Real Estate/Law Firm

Educational Organization

Government

Insurance Company

Media Company

Performing Arts

Hospitality Company

Logistics Company

Construction Company

Retailer

Wholesaler/Distributor

Consumer Goods Company

Individual & Family Service

Recreational Facilities/Services Company

Recruiting/Hr Firm

Comms Service Provider

Transportation Company

Outsourcing Company

Non Profit

Legal Firm

Energy/Utilities Company

Newspaper

Training & Coaching Company

Wellness & Fitness Company

Compare Fortra's Alert Logic MDR with alternative products

Learn more about Fortra's Alert Logic MDR

Alert Logic offers extensive log management and proactive security by centralizing logs, providing detailed notifications, and detecting intrusions. With global threat visibility and SOCs in the US and Europe, it speeds up the threat detection process in seconds. Advanced technologies, like AI and ML, improve its MDR services and differentiate legitimate user behavior from threats.

What are Alert Logic's key features?

Excellent log messages for seamless log management
Immediate log retrieval during production issues
Clear, user-friendly notifications
Proactive and detailed incident notifications
Centralized dashboard for easy monitoring
Good intrusion detection and heuristic threat monitoring
Global threat visibility with fast threat detection
Human expertise backing threat detection and response

What benefits should users expect when evaluating Alert Logic?

Streamlined log management and rapid issue resolution
Centralized monitoring for efficient incident management
Fast global threat detection improves security stance
Human expertise for accurate threat response
Advanced threat differentiation using AI and ML

Alert Logic proves beneficial for various industries, with e-commerce applications utilizing it for robust log management and security measures. Utility sector companies leverage its network protection and threat detection capabilities, while financial services organizations appreciate its MDR services. Government agencies rely on its comprehensive infrastructure monitoring and SOC expertise for enhanced security.

Fortra's Alert Logic MDR was previously known as Alert Logic MDR, Alert Logic Managed Detection and ResponseAlert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM.