@Thomas Naylor, I don't think it is because they are reducing service offerings, maybe is because being that good and doing so many functions that provoke the PC goes really, but really slow, that happens with a lot of different brands.
That's why I never offer an antivirus solution, yet one already has Windows, because so far it is good enough if they only need "an Antivirus". So keep Windows ...
Worth also considering options such as Malwarebytes, ESET, Trend Micro, and others. Sophos has been losing market share - which may be indicative of reduced service offering competitiveness.
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite good. The most valuable features for me are their web and email filtering. I would say that this solution is extremely user-friendly, and also very easy to manage for any integrator. For me, the setup was straightforward as well. Beyond providing general purpose firewall with bui...
We replaced Fortinet with Sophos as our public-facing UTM in 2017 & since then the ride has been extremely rough. I would not recommend Sophos for any mission-critical environment.