There could be an easier way to see which servers are on each node. It shows you a small graphical interface, but you have to see them all, and you have to really struggle to figure out which nodes are on which interface.
Some features go well with other tools like VMware, where making something on the fly or making some changes on the fly in the area of memory or something is possible. On the fly, you cannot do anything on Scale Computing HC3, though it is a very rarely needed area. Being able to make some changes on the fly is very risky, but even then, you see customers saying since it is an area that is not possible with Scale Computing HC3, it is better to go with some other tools. My company convinces our customers that opting for another solution is not required since a tool that allows us to make some changes on the fly can be very risky, and it is also not something that fits in according to certain policies or good practices.
The snapshot technology takes up 500 times more space compared to other solutions. The snapshots are working on the byte level and not the bit level. The solution has three detriments, there is no performance, we can't see how much CPU each node is using, and we have no technical data on anything that happened on the server. Additionally, replication is also lacking and does not work well, partially to the fact of the snapshot technology.
Scale Computing HC3 said in an announcement they were going to integrate with a backup service which would be good. If they could do this it would be beneficial.
Scale HC3 improvements would involve literally fixing up the replication. It's the Holy Trinity of snapshot, replication, and bandwidth monitoring. All three must be aligned.
I've had so many issues with support. I've had so many issues with the sales team when I was looking to make some improvements, and improve the performance. They would create so many excuses to force me to buy new nodes all the time and not let me add more memory to each node. For example, we would have three cluster nodes, and I was trying to figure out a way to have one more terabytes of space. Instead of letting me do some sort of higher performance, I ended up buying another three nodes, and after I bought those three nodes, then I was stuck with the six nodes, and I migrated everything to the new nodes, and after all that, they did not let me upgrade the hard drives. The sales department told me "you can just add another cluster. We'll move everything to the other clusters, then you can replace the hard drives." When I did everything, then they came back and they said, "Oh, no. It was a mistake. We did not authorize this. You have to change the hard drives." It would be great if we had the ability to attach external sends and use another vendor send. We should not just have to buy scale nodes. On top of that, we need the capability to do full back up and exports to those external stores. The backup solution is sub-par. They make you back up inside the cluster. I would like to have a backup in another environment and scale with the other HCI solution. They just want you to do backups between their environments, which makes no sense nowadays, when we have everything going to the cloud. I don't need to back it up inside the cluster.
HCI integrates compute, storage, and networking into a single system managed with centralized software. This approach simplifies data center operations and increases scalability, providing organizations of varying sizes with significant efficiencies and cost savings.Organizations use HCI to reduce complexity in managing their IT environments. The integration of hardware resources supports on-demand scaling while centralized management software simplifies administrative tasks. This...
There could be an easier way to see which servers are on each node. It shows you a small graphical interface, but you have to see them all, and you have to really struggle to figure out which nodes are on which interface.
Some features go well with other tools like VMware, where making something on the fly or making some changes on the fly in the area of memory or something is possible. On the fly, you cannot do anything on Scale Computing HC3, though it is a very rarely needed area. Being able to make some changes on the fly is very risky, but even then, you see customers saying since it is an area that is not possible with Scale Computing HC3, it is better to go with some other tools. My company convinces our customers that opting for another solution is not required since a tool that allows us to make some changes on the fly can be very risky, and it is also not something that fits in according to certain policies or good practices.
The product could use a better control center. The dashboard gives you a lot of control, but it could still give you a little more.
The snapshot technology takes up 500 times more space compared to other solutions. The snapshots are working on the byte level and not the bit level. The solution has three detriments, there is no performance, we can't see how much CPU each node is using, and we have no technical data on anything that happened on the server. Additionally, replication is also lacking and does not work well, partially to the fact of the snapshot technology.
Scale Computing HC3 said in an announcement they were going to integrate with a backup service which would be good. If they could do this it would be beneficial.
I would like bigger clusters with more than eight nodes.
The product struggles to cope with bigger workloads. In the next release, I'd like some backup solutions to be added.
Scale HC3 improvements would involve literally fixing up the replication. It's the Holy Trinity of snapshot, replication, and bandwidth monitoring. All three must be aligned.
I've had so many issues with support. I've had so many issues with the sales team when I was looking to make some improvements, and improve the performance. They would create so many excuses to force me to buy new nodes all the time and not let me add more memory to each node. For example, we would have three cluster nodes, and I was trying to figure out a way to have one more terabytes of space. Instead of letting me do some sort of higher performance, I ended up buying another three nodes, and after I bought those three nodes, then I was stuck with the six nodes, and I migrated everything to the new nodes, and after all that, they did not let me upgrade the hard drives. The sales department told me "you can just add another cluster. We'll move everything to the other clusters, then you can replace the hard drives." When I did everything, then they came back and they said, "Oh, no. It was a mistake. We did not authorize this. You have to change the hard drives." It would be great if we had the ability to attach external sends and use another vendor send. We should not just have to buy scale nodes. On top of that, we need the capability to do full back up and exports to those external stores. The backup solution is sub-par. They make you back up inside the cluster. I would like to have a backup in another environment and scale with the other HCI solution. They just want you to do backups between their environments, which makes no sense nowadays, when we have everything going to the cloud. I don't need to back it up inside the cluster.