Director at a tech vendor with 1,001-5,000 employees
Real User
Nov 2, 2022
The solution ingests events that are generated by monitoring, and it creates incidents in ServiceNow using those events. Monitoring tools like New Relic feed the alerts into Evanios. Evanios then creates the incident and de-duplicates the events. There were 15 people who received incidents from Evanios. They were end users. One or two people were needed for maintenance.
Evanios offers a comprehensive approach to IT system management, optimizing workflows through integration and automation tools tailored for IT operations. It enhances efficiency by streamlining data processes and providing a unified platform for system monitoring.Designed for IT environments, Evanios integrates seamlessly with existing infrastructures, offering streamlined workflows and effective data management. Its powerful automation tools facilitate incident response and problem...
The solution ingests events that are generated by monitoring, and it creates incidents in ServiceNow using those events. Monitoring tools like New Relic feed the alerts into Evanios. Evanios then creates the incident and de-duplicates the events. There were 15 people who received incidents from Evanios. They were end users. One or two people were needed for maintenance.
Our primary use case for this tool is to reduce noise and costs within our business.