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Trend Vision One Endpoint Security vs Zscaler Client Connector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Trend Vision One Endpoint S...
Ranking in Endpoint Detection and Response (EDR)
7th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
131
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Compliance (3rd)
Zscaler Client Connector
Ranking in Endpoint Detection and Response (EDR)
52nd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

John Trembly - PeerSpot reviewer
Provides a single dashboard, integrates well, and has predictive machine learning
Microsoft's new Azure Code Signing is causing a lot of issues for us with One Endpoint Security. We currently have two systems in operation, on-prem and SaaS, and many of the agents won't upgrade beyond version B11564 because these newer versions require Azure Code Signing compliance on the endpoint. If we are not up to date with our Windows updates, we don't have this compliance. Irrespective of the Windows version we are running, we have to apply patches to the machines, if the OS is not damaged, to make them compliant. After that, we can upgrade to the latest version of the respective agent. This process also applies to both Deep Security and Workload Security. I have two production servers: one for Windows and another for Mac. These servers are available in both on-premise and SaaS versions. Additionally, I have a test server that is located on-premises. The significant distinction with the SaaS version is the absence of a test server where I can install a new version. This means I can't allow the agents on it to upgrade and then perform testing. In contrast, with the production SaaS version of One Endpoint Security, I have numerous agents transitioning and coming online. It's essential that these agents upgrade to a newer version. Among these agents, there are five or six different versions, not counting the really old ones that have yet to upgrade due to ACS non-compliance. I can't leave the testing phase for an extended period because I still have outdated agents that need to be updated. These agents can't be left hanging while I wait to test the newest version that has just been released. New versions seem to come out every couple of months in the SaaS environment. In the past, when I solely used the on-premises version, I would review security bulletins for the SaaS version to identify any issues. I'm apprehensive about potential future situations involving this, primarily because the majority of our agents now operate on the cloud version. If a problem is discovered, rolling back on those agents would be challenging. It would require careful operation to revert them to a different version. The on-premises version of One Endpoint Security has an update function that allows us to manually update a bunch of servers. For example, if I just turned on a policy, I can force the agents to quickly download the policy and start following the update procedure or update settings. However, this function is not available in the SaaS version. This is because the system cannot communicate with the agent through the firewall. The SaaS version has an automatic update function and an update source entry in the update agents sub-menu, but it does not have a way to force agents to update. This is a problem because we cannot automatically update the agents. We have to manually log in to the machines and give them an update command. Currently, we have no choice but to wait until the agents find the updates themselves.
Carlos Snel - PeerSpot reviewer
Allows our IT department to easily analyze any connection issues
There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available. Additionally, more data centers are required globally to reduce latency, especially in areas like South America and Africa, though this does not directly relate to the Client Connector.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The behavior analytics feature is very useful, and its threat detection based on AI is very strong."
"Along with the anti-malware, it has a built-in device control and DLP."
"I like One Endpoint Security's playbooks because they make it easier to set rules and policies. You can customize the playbooks and use them in more than one company. If you manage multiple businesses, it's a great way to set separate policies for each group. You can check for vulnerabilities, attacks, bugs, or anything strange. It also allows you to conduct performance analysis."
"The scalability is perfect."
"The most valuable features are web application features and real-time scans."
"Web reputation and behavior monitoring are valuable features, as they allow us to control which websites users can visit and download from, and to protect against ransomware."
"The initial setup is pretty straightforward."
"Apex One includes a built-in fine-grained DLP solution."
"Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten."
"The solution operates in the background seamlessly without the user noticing."
"I'd rate the solution nine out of ten."
 

Cons

"The technical support should be more proactive."
"The alert, or warning function, needs to be improved."
"The DLP model needs improvement."
"There were challenges in uninstalling the Trend Micro solution from certain endpoints."
"The solution could be more proactive by using AI to assess the production landscape and compete with other products."
"Apex One could use some updates to its UI, threat modeling, and insights. I would like to see better integration with helpdesk platforms and more AI-driven features."
"We have had some false positives with One Endpoint Security's ransomware detection. We received an alert, but it wasn't a ransomware attack. When we did an investigation, we found it was only malware."
"The EDR feature is difficult to use and could be made more user-friendly."
"The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
 

Pricing and Cost Advice

"We are using an annual license for this solution."
"The price is very good compared to other products."
"The pricing is reasonable and depends on user count."
"Currently, the price for Trend Micro Apex One is good and there are no extra costs attached."
"From what I understand the pricing is not expensive for Trend Micro Apex One."
"The price of Apex One is competitive and lower than the prices of the solutions we compared it to."
"The price for Trend Micro is reasonable."
"We have the smallest package of Trend Micro Apex One. The full package is expensive, and it was more expensive than we thought."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
48%
Computer Software Company
10%
Manufacturing Company
5%
Financial Services Firm
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
What do you like most about Trend Micro Apex One?
It is updated automatically without much intervention from our side. We can also get some reports easily.
What is your experience regarding pricing and costs for Trend Micro Apex One?
The pricing is very high, despite the solution’s capabilities.
What is your experience regarding pricing and costs for Zscaler Client Connector?
Zscaler Client Connector is notably costly, with pricing rated at five out of ten in terms of affordability, reflecting the premium pricing of the solution.
What needs improvement with Zscaler Client Connector?
There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available. Additionally, more data centers are required globally to reduc...
What is your primary use case for Zscaler Client Connector?
The primary use case for Zscaler Client Connector is acting as a proxy for security. It ensures a secure connection through Zscaler, integrating the proxy with the necessary security level for cont...
 

Also Known As

Trend Micro Apex One, OfficeScan, Trend Micro OfficeScan
No data available
 

Overview

 

Sample Customers

Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
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