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SolarWinds Incident Response vs Spike.sh comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds Incident Response
Ranking in IT Alerting and Incident Management
5th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Spike.sh
Ranking in IT Alerting and Incident Management
38th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the IT Alerting and Incident Management category, the mindshare of SolarWinds Incident Response is 1.5%, up from 0.4% compared to the previous year. The mindshare of Spike.sh is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Alerting and Incident Management Mindshare Distribution
ProductMindshare (%)
SolarWinds Incident Response1.5%
Spike.sh0.8%
Other97.7%
IT Alerting and Incident Management
 

Featured Reviews

HemantKumar7 - PeerSpot reviewer
Senior Site Reliability Engineer at a tech vendor with 501-1,000 employees
Proactive alert routing has improved uptime and now reduces incident impact across teams
Squadcast requires improvement in that whenever team members upload notes, there is a restriction preventing them from manually resolving alerts. Alerts can only be resolved via proper signals from Alertmanager. Users should not be able to resolve incidents without manual intervention. This is a major requirement because team members sometimes resolve alerts manually, risking the resolution of critical alerts. Additionally, with multiple production environments and services, we receive multiple alerts for issues such as the same disk alert several times. To reduce this noise, we utilize suppression and need deduplication rules. Having a feature to set deduplication rules in one service applicable to other services would be a great help. Other improvements needed for Squadcast include observations I have made over the last four years, and I will convey any updates regarding improvements in the future.
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Computer Software Company
18%
Construction Company
14%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Squadcast?
My experience with pricing, setup cost, and licensing was very awesome because pricing is affordable. They charge a very affordable pricing compared to features. The setup cost was more attractive.
What needs improvement with Squadcast?
A few areas need improvement. For example, AI-generated incident summaries take a lot of time to be completed.
What is your primary use case for Squadcast?
My main use case for Squadcast is in two different ways. I use it for on-call management, whereby I'm able to schedule calls and do the escalations, as well as live call routing to agents. That is ...
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Overview

 

Sample Customers

Information Not Available
* **Airbnb** * **Amazon** * **Apple** * **AT&T** * **Bank of America** * **Capital One** * **Cisco** * **Coca-Cola** * **Dell** * **Disney** * **Ebay** * **Facebook** * **Google** * **HP** * **IBM** * **Intel** * **JPMorgan Chase** * **LinkedIn** * **Mastercard** * **Microsoft** * **Netflix** * **Nike** * **Oracle** * **PayPal** * **Pinterest** * **Qualcomm** * **SAP** * **Spotify** * **Tesla** * **Uber** * **Visa** * **Walmart** * **WeWork**
Find out what your peers are saying about PagerDuty, Splunk, SolarWinds and others in IT Alerting and Incident Management. Updated: August 2026.
912,517 professionals have used our research since 2012.