Executive SummaryUpdated on Jan 2, 2025
OpenText Network Node Manager i and NetMaster Network Intelligence compete in network management. OpenText holds an advantage in pricing and customer support, while NetMaster's features make it a compelling option with robust offerings.
Features: OpenText Network Node Manager i offers real-time performance monitoring, fault management, and advanced analytics for proactive network issue resolution. NetMaster Network Intelligence provides comprehensive network visibility, traffic analysis, and integration with various environments.
Room for Improvement: OpenText could improve its multi-vendor equipment support, root cause analysis, and reporting features. NetMaster could enhance its user interface, simplify configuration management, and offer better integration with third-party tools.
Ease of Deployment and Customer Service: OpenText Network Node Manager i supports streamlined deployment with flexible options and strong customer support. NetMaster Network Intelligence offers cloud-ready deployment models and quick integration but lacks the hands-on support that OpenText provides.
Pricing and ROI: OpenText Network Node Manager i has a competitive initial setup cost and offers good ROI through reduced downtime. NetMaster Network Intelligence may have a higher initial investment but provides long-term value through its comprehensive feature set and network optimization.
