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The Harmony Suite provides a complete in-house customer data management platform. It contains all the modules to cleanse, validate and match your customer data in batch or real-time.
The system offers real time data analysis and the quality of the data that is being used for processing. Also, the system will provide the necessary statistics for data availability which will help the management in streamlining the data entry processes. Because of the improvements that can be proposed because of this system analysis fraudulent customers can be reduced, saving time in terms of delivery, easy access to communicate to the stakeholders, helps in up-selling and cross selling of products, etc.
The system offers to analyze the matching rules that are currently implemented and can be modified based on the analysis to improve the precision and recall of the matched records. The system also offers insights on customer segmentation which will influence the decisions based on risk, net exposure, cross-sell and up-sell products, etc.
The system helps in multiple areas of the decision making by providing the information that is rich graphically helping the users to visualize, easy of exporting, easy to share the results, consolidation of information from multiple data sources, simplifying the analysis and more.
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