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KACE Systems Management Appliance (SMA) vs WinReporter [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

KACE Systems Management App...
Ranking in Client Desktop Management
3rd
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
39
Ranking in other categories
Endpoint Compliance (8th), Remote Monitoring and Management (RMM) (12th), Patch Management (10th), Unified Endpoint Management (UEM) (9th)
WinReporter [EOL]
Ranking in Client Desktop Management
9th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Configuration Management (35th)
 

Mindshare comparison

As of September 2025, in the Client Desktop Management category, the mindshare of KACE Systems Management Appliance (SMA) is 8.4%, up from 0.3% compared to the previous year. The mindshare of WinReporter [EOL] is 4.1%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Client Desktop Management Market Share Distribution
ProductMarket Share (%)
KACE Systems Management Appliance (SMA)8.4%
WinReporter4.1%
Other87.5%
Client Desktop Management
 

Featured Reviews

Scott Tweed - PeerSpot reviewer
Low maintenance, reliable, and easy to create packages
I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.
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Top Industries

By visitors reading reviews
University
12%
Government
10%
Financial Services Firm
9%
Non Profit
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise20
Large Enterprise15
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Quest KACE Systems Management?
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
What needs improvement with Quest KACE Systems Management?
I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we have to go into each org to deploy applications when we need them all across the...
What is your primary use case for Quest KACE Systems Management?
My main use case for Quest KACE Systems Management Appliance (SMA) is to deploy applications and maintain security, and we use it day-to-day to handle those tasks. With Quest KACE Systems Managemen...
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Also Known As

Dell KACE Systems Management
No data available
 

Overview

 

Sample Customers

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Ford, MTV, Alstrom, U.S. Air Force, Banque de France
Find out what your peers are saying about ManageEngine, Broadcom, Quest Software and others in Client Desktop Management. Updated: August 2025.
866,483 professionals have used our research since 2012.