| Product | Market Share (%) |
|---|---|
| Wonderflow | 1.4% |
| Idiomatic | 0.7% |
| Other | 97.9% |
bridge the gap between how your customers speak and how you describe the issues, by creating a comprehensive and custom set of labels for each of your unique data sets.
show you a summary (generated by AI) of each critical topic, representing a group of similar tickets so you don’t have to read each ticket to understand trends in your data.
sentiment labels are calibrated to the specific channels of your customer feedback. For each data source (app reviews, support tickets, etc.) we have different sentiment analysis models. As a result, you can track more accurate sentiments by channel.
improve your support experiences by automatically routing and escalating tickets based on the customer issue.
build, schedule and share custom reports (via email) about your customer issues, from the Idiomatic dashboard.
Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them and turn this extremely vast stream of customer feedback into winning decisions.
Wonderflow's AI analyzes the Voice of Customers from all over the world, both from your buyers and your competitors'. The Natural Language Processing (NLP) technology then provides you with easy-to-digest insights, not complicated procedures. Everyone should have access to the best information when making decisions.
With Wonderflow's Artificial Intelligence, you can easily find the hundreds of different topics mentioned by your customers. The prescriptive and predictive engine can then determine what product characteristics are most relevant when trying to increase your star rating.
Customers don't talk exclusively about you but about your competitors too. Wonderflow can show you not only what they are saying about your products, but you can easily access insights on your competitors' lineups and gain an advantage.
This is why Fortune 500 companies have chosen it as the leading tool to become customer-centric and stay ahead of the competition.
Learn more about Wonderflow: https://www.wonderflow.ai/
We monitor all Customer Feedback Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
