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HCL Digital Experience vs Salesforce Community Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Digital Experience
Ranking in Digital Experience Platforms (DXP)
11th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Salesforce Community Cloud
Ranking in Digital Experience Platforms (DXP)
8th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Community Platforms (3rd)
 

Mindshare comparison

As of September 2025, in the Digital Experience Platforms (DXP) category, the mindshare of HCL Digital Experience is 7.2%, up from 4.1% compared to the previous year. The mindshare of Salesforce Community Cloud is 3.3%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Platforms (DXP) Market Share Distribution
ProductMarket Share (%)
Salesforce Community Cloud3.3%
HCL Digital Experience7.2%
Other89.5%
Digital Experience Platforms (DXP)
 

Featured Reviews

it_user677694 - PeerSpot reviewer
It's easy to customize security access for all resources or content.
Design which contents do you want integrate to your IBM portal. Evaluate constraints for each integration and solve them by technology choices included in this product. They are a lot of solution proposed by IBM portal products Choose if you want a premise solution or a cloud solution ( 2 solutions are advantages and disadvantages)
Julio Divietro - PeerSpot reviewer
Helps us with sales management of customer life cycles with good business intelligence
Our primary use case for the solution is sales management of customer life cycles. We deploy the solution on cloud The stability and ease of use are valuable. Additionally, the granularity of the tool provides a great experience because of the several variables we can manage during the process.…
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867,953 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Government
14%
Computer Software Company
10%
Venture Capital & Private Equity Firm
9%
University
15%
Comms Service Provider
12%
Educational Organization
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

IBM Digital Experience Manager, IBM WebSphere Portal
No data available
 

Overview

 

Sample Customers

Skypicker, Inventive, Factor-y S.r.l., Meander Medical Center, Intesa S.p.A., Deutsche Lufthansa AG, CinePostproduction, UnipolSai Assicurazioni S.p.A, Jyske Bank, Swiss Export Risk Insurance
Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVA
Find out what your peers are saying about Adobe, Liferay, Sprinklr and others in Digital Experience Platforms (DXP). Updated: September 2025.
867,953 professionals have used our research since 2012.