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Google Vault vs LAW PreDiscovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Vault
Ranking in eDiscovery
1st
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
Email Archiving (4th)
LAW PreDiscovery
Ranking in eDiscovery
8th
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the eDiscovery category, the mindshare of Google Vault is 15.0%, up from 12.6% compared to the previous year. The mindshare of LAW PreDiscovery is 1.9%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery
 

Featured Reviews

Swapnil Dassi - PeerSpot reviewer
Capabilities in data management, eDiscovery, backup solutions, and ensuring data security and accessibility for admins
One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups. It would be better if the backup process creates one or two files instead of numerous smaller ones. It should be easier for the admin to manage the data and perform imports or uploads to other accounts. So the backup solution should be more streamlined and provide options for easier data management and import/export processes. There is room for improvement in this aspect. It would be great to see enhancements in this area to make the backup process more user-friendly and efficient. Another area of improvement is support. Earlier, Google support used to be very attentive and responsible, but in the past few months, I've noticed delays in their responses, not only related to Google Vault but also to other products.
Brian Grossman - PeerSpot reviewer
A powerful tool for litigation support services, such as production processing to meet client requirements
LAW PreDiscovery can simplify its interface and offer a cloud-accessible version tailored to customers. We often use other cloud-based document review software alongside LAW PreDiscovery to meet specific needs. This interchangeability allows us to handle specialized export requests more effectively. There also needs to be a more straightforward process for upgrading licenses without contacting support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the noteworthy aspects is that nothing ever gets deleted, which is convenient."
"In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."
"Overall, I would rate Google Vault a ten out of ten."
"The audit part of the tool is the most useful for me."
"The most valuable feature of Google Vault is its reliability."
"It is a very stable solution...It is a very scalable solution."
"Google Vault is a solution we can use for the data export of end-users."
"Search feature is valuable for our customers."
"I've found the ability to customize exports and indexing in LAW PreDiscovery to be the most valuable feature. It allows us to meet our customers' specific needs effectively."
"The sourcing and the detailed background checklist are the most valuable features of this solution."
 

Cons

"So, when doing a search, perhaps in some instances when you use terms, the information is not very precise in the sense that I'm not getting what I'm looking for. And in some instances, the information, not all the time, but in some instances, it might not be accurate. For example, when doing a search, if you use too many terms, it might not return any results."
"The knowledge base is not as in-depth as it should be."
"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."
"eDiscovery could be improved with additional information and an easier way to retain it."
"My personal opinion is that Google Vault could improve if they could have a similar version to Microsoft 365 where you can have an eDiscovery manager account. With this, you can separate a regular person from an organization and just transfer the specific files."
"It would be nice if Google would let us download the data in different formats."
"Customer service has been a bit lacking."
"For us, customer service has been a bit lacking, probably with a rating of a five out of ten."
"LAW PreDiscovery can simplify its interface and offer a cloud-accessible versiontailored to customers. We often use other cloud-based document review software alongside LAW PreDiscovery to meet specific needs. This interchangeability allows us to handle specialized export requests more effectively. There also needs to be a more straightforward process for upgrading licenses without contacting support."
"If these details, photos, dates of birth, and so on are not possible to include, I believe it would be much more efficient if multiple people could log in using the same email address, as we can in some other programs."
 

Pricing and Cost Advice

"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
"Google Vault comes as part of a package deal for us."
"The solution is expensive."
"If you have Google Enterprise, then Google Vault is free to use."
"The pricing is fairly cheap."
"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"LAW PreDiscovery licenses are pretty costly and are on a yearly subscription basis. Before committing to LAW, it's crucial to calculate and ensure that you'll see a return on investment."
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Top Industries

By visitors reading reviews
Educational Organization
23%
Computer Software Company
11%
Comms Service Provider
6%
University
5%
Legal Firm
47%
Government
12%
Financial Services Firm
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Google Vault?
It is a very stable solution...It is a very scalable solution.
What is your experience regarding pricing and costs for Google Vault?
Pricing for Google Vault is very reasonable. We have a package, so I'm not sure of the exact cost. That said, it is considered reasonable.
What needs improvement with Google Vault?
For us, Google Vault does what we need it to do. I haven't had really any complaints about it, so I can't pinpoint areas for improvement.
What needs improvement with LAW PreDiscovery?
LAW PreDiscovery can simplify its interface and offer a cloud-accessible version tailored to customers. We often use other cloud-based document review software alongside LAW PreDiscovery to meet sp...
What is your primary use case for LAW PreDiscovery?
We primarily use LAW PreDiscovery for litigation support services, such as production processing, importing native files, converting PDFs, bate numbering, batch printing trial exhibits, and archiva...
What advice do you have for others considering LAW PreDiscovery?
If you're a more prominent law firm or a litigation support vendor dealing with extensive document processing, LAW PreDiscovery could be a good fit. However, for smaller companies or law firms need...
 

Overview

 

Sample Customers

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
Murphy & King, BDO Consulting, Beasley Allen
Find out what your peers are saying about Google Vault vs. LAW PreDiscovery and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.