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Google Vault vs LAW PreDiscovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Vault
Ranking in eDiscovery
3rd
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
Email Archiving (5th)
LAW PreDiscovery
Ranking in eDiscovery
20th
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the eDiscovery category, the mindshare of Google Vault is 4.5%, down from 12.7% compared to the previous year. The mindshare of LAW PreDiscovery is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Mindshare Distribution
ProductMindshare (%)
Google Vault4.5%
LAW PreDiscovery1.6%
Other93.9%
eDiscovery
 

Featured Reviews

Rahul Gill - PeerSpot reviewer
GWS/M365 Consultant at a tech services company with 10,001+ employees
Has supported data retention and export tasks while leaving room for greater automation and feature expansion
If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Vault, though I'm not certain about it. I have never used Vault programmatically, but if APIs exist, then it's beneficial, and if there aren't any, we should have the capability for programmers to create some sort of scripting so they can fetch the data. I assess the export feature in Google Vault in terms of ease and efficiency as quite efficient because most of the data we want to see is available in MBOX and PST formats. If possible, I would want to see Google Vault support additional formats such as iCal, iCad, or CardDAV, which are for iPhone users.
Brian Grossman - PeerSpot reviewer
Director of Sales at Opveon Litigation Services LLC
A powerful tool for litigation support services, such as production processing to meet client requirements
LAW PreDiscovery can simplify its interface and offer a cloud-accessible version tailored to customers. We often use other cloud-based document review software alongside LAW PreDiscovery to meet specific needs. This interchangeability allows us to handle specialized export requests more effectively. There also needs to be a more straightforward process for upgrading licenses without contacting support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the noteworthy aspects is that nothing ever gets deleted, which is convenient."
"I think the most valuable features are Gmail and Drive, and the solution is also very helpful with Google Chat messages because sometimes you might be missing some information and you can search for it in Google Vault, a very helpful feature for our customers."
"It is a very stable solution...It is a very scalable solution."
"The most valuable features are automatic document and email retention."
"My impression is that the initial setup process is not that difficult."
"What I appreciate about Google Vault is that one of the best features is the ability to use retention policies; it covers mail, chat groups, calendars, sites, Drive, and Google Voice, and the data will remain in Google Vault even if it gets deleted by the user accidentally or intentionally."
"Data retention is very valuable to us."
"In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."
"I've found the ability to customize exports and indexing in LAW PreDiscovery to be the most valuable feature. It allows us to meet our customers' specific needs effectively."
"The sourcing and the detailed background checklist are the most valuable features of this solution."
 

Cons

"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."
"For us, customer service has been a bit lacking, probably with a rating of a five out of ten."
"Many of our customers are facing problems related to backup and data splitting, and when they ask Google technical support about the reason for the data splitting, they haven't received a proper answer."
"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."
"eDiscovery could be improved with additional information and an easier way to retain it."
"Google Vault lacks speed."
"EDiscovery could be improved. It's used for searching, holding, and exporting data for Vault and I believe it should be updated."
"Google Vault needs to improve its data export timing because sometimes, it takes a very long time to export the data."
"LAW PreDiscovery can simplify its interface and offer a cloud-accessible versiontailored to customers. We often use other cloud-based document review software alongside LAW PreDiscovery to meet specific needs. This interchangeability allows us to handle specialized export requests more effectively. There also needs to be a more straightforward process for upgrading licenses without contacting support."
"If these details, photos, dates of birth, and so on are not possible to include, I believe it would be much more efficient if multiple people could log in using the same email address, as we can in some other programs."
"If you have a heavy workload, you wouldn't be able to complete the research properly."
 

Pricing and Cost Advice

"The solution is expensive."
"If you have Google Enterprise, then Google Vault is free to use."
"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"Google Vault comes as part of a package deal for us."
"The pricing is fairly cheap."
"LAW PreDiscovery licenses are pretty costly and are on a yearly subscription basis. Before committing to LAW, it's crucial to calculate and ensure that you'll see a return on investment."
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Top Industries

By visitors reading reviews
Educational Organization
10%
Manufacturing Company
10%
Comms Service Provider
8%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise3
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Google Vault?
There is no setup cost; it's only the pricing which one needs to pay upon subscribing to Google Vault services.
What needs improvement with Google Vault?
If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Va...
What is your primary use case for Google Vault?
A few use cases for Google Vault involve using it for custodian purposes where we have to store their mails, calendars, and mostly the mails, which we have done as a custodian process in order to s...
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Overview

 

Sample Customers

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
Murphy & King, BDO Consulting, Beasley Allen
Find out what your peers are saying about Google Vault vs. LAW PreDiscovery and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.