eGain Social is a one-of-a-kind product for social customer service, knowledge harvesting and single-sourced social publishing, and reputation management. ... When combined with eGain SelfService and configured appropriately, social knowledge is displayed as part of self-service portal searches.
Modern compliance and governance requirements include regulation for social media. From FINRA to FCC, it’s imperative to ensure compliance as you scale your social media efforts. Bridging the gap between social media compliance and marketing practice can be a big challenge. Fortunately, Proofpoint Social Media Protection can help.
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