Try our new research platform with insights from 80,000+ expert users

Engati vs eGain Chat comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eGain Chat
Ranking in Live Chat
23rd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Engati
Ranking in Live Chat
11th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Live Chat category, the mindshare of eGain Chat is 0.5%. The mindshare of Engati is 1.5%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Live Chat
Find out what your peers are saying about Text, NICE, Comm100 and others in Live Chat. Updated: August 2025.
865,576 professionals have used our research since 2012.
 

Comparisons

No data available
No data available
 

Overview

 

Sample Customers

Virgin Media
IKEA, Altisource, BPI, dormakaba, HermanMiller, Signature Bank, Lambeth
Find out what your peers are saying about Text, NICE, Comm100 and others in Live Chat. Updated: August 2025.
865,576 professionals have used our research since 2012.