Cross-Enterprise Application Performance Management vs Prometheus Group comparison

Cross-Enterprise Applicatio...

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Executive SummaryUpdated on Jun 8, 2025

Cross-Enterprise Application Performance Management and Prometheus Group are competing in the application management landscape. Cross-Enterprise Application Performance Management appears to have the upper hand in features and pricing, offering broader capabilities, while Prometheus Group is noted for its advanced operational capabilities.

Features: Cross-Enterprise Application Performance Management provides extensive monitoring, diagnostics, and analytics capabilities, facilitating optimization of application performance. Prometheus Group focuses on asset management and planning, with robust tools for operational efficiency and reliability.

Ease of Deployment and Customer Service: Cross-Enterprise Application Performance Management's modular architecture allows for flexible deployment and integration, with effective customer service for smooth transitions. Prometheus Group's tailored deployment model is focused on industry-specific requirements, supported by specialized customer support.

Pricing and ROI: Cross-Enterprise Application Performance Management offers competitive pricing with a strong ROI thanks to its comprehensive capabilities. Prometheus Group's higher setup cost reflects its specialized solution approach but promises significant value in operational efficiency gains.

To learn more, read our detailed Cross-Enterprise Application Performance Management vs. Prometheus Group Report (Updated: July 2025).

Cross-Enterprise Application Performance Management vs. Prometheus Group

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cross-Enterprise Applicatio...

Ranking in Application Performance Monitoring (APM) and Observability

49th

Average Rating

6.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Prometheus Group

Ranking in Application Performance Monitoring (APM) and Observability

10th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cross-Enterprise Application Performance Management is 0.0%, up from 0.0% compared to the previous year. The mindshare of Prometheus Group is 2.9%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Mohammed Shahpoup

Senior Deputy Manager, ITSM Architect at ICT Misr

Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly

My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.

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MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

Free to use and provides valuable monitoring capabilities

Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The technical support and documentation are quite good."

"All solutions from Broadcom are very easy to install."

"The product’s scalability is valuable."

"The solution is useful to collect huge metrics."

"The product's initial setup phase is very easy."

"Prometheus is a scalable and flexible tool that I can deploy on any cloud platform."

"The sky is the limit because the solution is a flexible open box that can be used vastly to do anything you need to monitor applications."

"The product is easy to maintain."

"The resilience of the solution's metric collection is very nice."

"The most valuable features of Prometheus are the many functions available. The functions are helpful for understanding the behavior of applications and infrastructure."

More Prometheus Group pros

Cons

"They lack support and presence in Egypt."

"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."

"Prometheus can definitely improve its visualization. For example, the matrices represented in Prometheus do not have a very good visualization on their dashboard."

"When it comes to deployment, if you have no experience with something like a CI/CD pipeline, it might be a challenge."

"The alert functionality is kind of lackluster."

"If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus."

"The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services."

"The DSL could be improved."

"There is a tool called Prometheus Exporter that doesn't work well."

"Setting up the rules in Prometheus can be confusing, making it an area where improvements are required."

More Prometheus Group cons

Pricing and Cost Advice

"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."

"The solution is not expensive."

"My company uses the open-source version of the product."

"Prometheus is an open-source solution."

"We use the solution's open-source version."

"The tool is open-sourced."

"The solution is free of cost."

"It is an open-source tool."

"This is an open-source solution."

More Prometheus Group pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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865,384 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

23%

Computer Software Company

14%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Cross-Enterprise Application Performance Management?

I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap. On a yearly basis, we pay $400,000. It is fixed, but it differs from year to year because we can add m...

What needs improvement with Cross-Enterprise Application Performance Management?

What is your primary use case for Cross-Enterprise Application Performance Management?

At our bank, we have two teams: * one for Network Operations Center (NOC) and * another for administration and innovation. I am the technical lead in administration. For daily basis, the NOC team u...

What do you like most about Prometheus?

The most valuable feature of Prometheus is its ability to collect metrics.

What is your experience regarding pricing and costs for Prometheus?

Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.

What is your primary use case for Prometheus?

I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.

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Comparisons

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Compared 9% of the time

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Compared 8% of the time

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Compared 7% of the time

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Product Reports

Application Performance Monitoring (APM) and Observability

August 2025

Cross-Enterprise Application Performance Management report

Download Cross-Enterprise Application Performance Management product report

Download Prometheus Group product report

August 2025

Also Known As

CA Cross-Enterprise Application Performance Management

No data available

Overview

CA Cross-Enterprise APM provides 24/7 monitoring of business transactions for complex application environments by monitoring the real-time performance of mainframe subsystems and providing CA Application Performance Management with this data on a single pane of glass.

Broadcom

Prometheus Group specializes in robust monitoring and observability, offering comprehensive data collection, analysis, and visualization across cloud and on-premise environments. Its integration with tools like Python, Java, and Kubernetes enables users to track metrics efficiently.

Prometheus Group provides an open-source, customizable platform focused on flexibility and reliability. Its integration with Grafana enhances data visualization while supporting complex infrastructures for improved productivity. Users rely on its scalable architecture for effective monitoring and observability, aiding performance analytics and alerting. Despite its strengths, challenges with its query language and interface usability persist, along with a need for simpler setup. Enhancing documentation and reporting capabilities remains essential for broader adoption, especially among less technical users.

What are the standout features of Prometheus Group?

Integration with Python, Java, and Kubernetes: Provides seamless metric collection and analysis.
Log Comparison Dashboard: Enables efficient comparison for better insights.
Flexible Exporters: Gathers diverse data for comprehensive monitoring.
Lightweight Configuration: Ensures easy deployment and management.
Grafana Integration: Facilitates advanced data visualization.

What benefits or ROI should users expect?

Scalability: Adapts to rapidly changing environments and infrastructure demands.
Community Support: Benefits from continuous open-source community improvements.
Enhanced Productivity: Improves system performance analytics and alerting efficiency.
Comprehensive Monitoring: Provides detailed insights into server health and resource usage.

Prometheus Group is widely implemented across industries like cloud services and IT infrastructure. Organizations monitor infrastructure, applications, and databases, utilizing its capabilities for system scalability and health checks within Azure and Amazon ecosystems. Its integration with Kubernetes supports performance monitoring and ensures reliable data analytics, fostering comprehensive metric tracking.

Sample Customers

NIIT Technologies, Cetip Safeguards

Information Not Available