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Comindware Tracker vs IBM Cloud Pak for Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Comindware Tracker
Ranking in Process Automation
41st
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Business Process Management (BPM) (50th)
IBM Cloud Pak for Automation
Ranking in Process Automation
21st
Average Rating
8.0
Reviews Sentiment
5.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Process Automation category, the mindshare of Comindware Tracker is 0.2%, up from 0.1% compared to the previous year. The mindshare of IBM Cloud Pak for Automation is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.
SYEDMUJTABA - PeerSpot reviewer
Effectively handles parallel instances effectively
I find it quite straightforward, perhaps around 8.5 out of 10 in terms of ease. When we upgraded from the old version of IBM BPM to the new one within IBM Cloud Pak for Automation, we didn't encounter any major issues. There were some minor ones, but they were easy to overcome.The migration process was part of our deployment strategy. We had a plan to migrate two processes per week from on-premises to the cloud. The migration involved taking the instances and migrating them to the new environment. There is an inbuilt feature in IBM Cloud Pak for Automation that facilitates the migration process, although I personally haven't conducted it myself; it's managed by my team. Overall, the setup process was relatively smooth.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to access Comindware Tracker from mobile has been greatly valuable to our organization. We are often out of office and this can create timeframe and task management issues. Being able to access tasks and time tracking while on the move is a great asset."
"It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it."
"It successfully routes hand-offs between different teams, adds transparency to workflows, and has a set of social collaboration tools."
"​It was easy to set up my team with access credentials to their files.​"
"The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team."
"This solution can be useful for tracking the different stages of projects and the people working on them."
"It provides a scalable solution that should allow me to grow my company without too much fuss or further set up required."
"The clean interface, prioritization, and private task lists aren't present in other solutions."
"I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, are valuable when dealing with a large number of users, enabling tasks to be performed concurrently for efficient system operation. The SLA aspect is crucial for tracking and ensuring timely completion of tasks. Additionally, the cloud compatibility of IBM BAW allows for seamless migration from on-premises to the cloud. This version also includes a business rule management system for storing and managing business rules effectively."
"What this product allows us to do is to move from on-prem instances where we are running independent instances of FileNet, Datacap, and ODM. It allows us to leverage container-based resiliency and availability modeling so that we have some visibility across the CP4BA ecosystem. We're now migrating all of our data to be in the Cloud Object Storage, and we can now use some of the features of Azure in terms of how we store and retrieve content for our members and our providers."
 

Cons

"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"I would like them to offer a one-time payment plan that one can choose."
"The initial setup can be quite slow and finicky."
"If your organization has only a few team members then this tool is not suitable."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"The initial setup seemed a bit complex, and there is no great documentation."
"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."
"I am expecting new updates to improve the software."
"One of the challenges we're having is finding vendors who have experience in developing on the cloud. We can find developers on the old platform, but it is leading-edge technology. So, we are having some challenges, and IBM is assisting us to find vendor partners. To be able to leverage all the capabilities of the new platform, we have to upgrade our existing ecosystem of FileNet applications. Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."
"I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. Additionally, in the next release, I would like to see improved compatibility with Angular, allowing for direct integration with front-end systems. It would be beneficial to have built-in GUI features based on Angular within the system, rather than developing separate applications externally. This, in turn, would provide a more seamless and enhanced front-end experience."
 

Pricing and Cost Advice

"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"Great value for the money."
"Price per user works for me when they do not count my clients, which fill forms."
"The price is so reasonable."
"This solution has a very lost cost."
"Its cost is almost the same or comparable to what we pay with FileNet, but I'm not sure what we pay a year. A good part of CP4BA is the CPU-based licensing model. When we're dealing with 50,000 dentists, for example, if we were to use Salesforce, we would be hit with the licensing of 50,000 dentists, whereas when we build out in CP4BA, it is just based on our CPU usage, not on individual licenses."
"IBM Cloud Pak for Automation is relatively expensive, especially considering it is designed for long-living processes, not for normal automation needs. On a scale of one to ten, I would rate the pricing at around 9. There are no additional costs beyond the standard licensing fees, but IBM has multiple pricing models that make it expensive in its own way. Different plans are available, but overall, the experience suggests it is a costly solution."
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Company Size

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Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about IBM Cloud Pak for Automation?
I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, ar...
What is your experience regarding pricing and costs for IBM Cloud Pak for Automation?
IBM Cloud Pak for Automation is relatively expensive, especially considering it is designed for long-living processes, not for normal automation needs. On a scale of one to ten, I would rate the pr...
What needs improvement with IBM Cloud Pak for Automation?
I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. ...
 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
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Find out what your peers are saying about Comindware Tracker vs. IBM Cloud Pak for Automation and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.