Cognizant CRM Services offer customized CRM solutions that address specific challenges in financial services, insurance, healthcare, retail and other industries. For a large bio-pharma company, Cognizant created a single customer management system that combined previously separate systems spread throughout the sales and marketing organization. The new multi-tiered solution was built using a single database to avoid data redundancy and inconsistency and separated business rules from underlying software code.
Infosys CRM Services, a Cloud-based solution, that follows Veeva's approach and minimizes IT costs by eliminating licensing and infrastructure costs. Infosys CRM Services uses an established processes for Siebel to Veeva migration and pre-defined process maps and test cases to help you address your CRM challenges successfully. It help Improves productivity of sales team in areas such as engaging customers in interactive discussions, capturing customer feedback in real time, and managing campaigns, it addresses the key needs of managed markets including e-signature capture, HCP spend and ensures faster review process of promotional content through a pre-validated system.
