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BMC TrueSight Automation for Networks vs SolarWinds Network Configuration Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Microsoft Intune enhances efficiency and security, cuts costs by 50% through automation, and optimizes performance by reducing operational expenses.
Sentiment score
7.5
BMC TrueSight Network Automation enhances efficiency, compliance, visibility, and reduces errors, leading to cost savings and increased productivity.
Sentiment score
7.2
SolarWinds Network Configuration Manager offers quick ROI through improved visibility, automation, and reduced need for onsite engineers.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
 

Customer Service

Sentiment score
5.8
Microsoft Intune's customer support is knowledgeable but inconsistent, with varying response times and differing user satisfaction levels.
Sentiment score
6.7
Customers appreciate BMC TrueSight's knowledgeable support but desire quicker resolutions by involving more skilled technicians for root cause analysis.
Sentiment score
6.6
SolarWinds support is helpful with 24x7 availability, but users seek faster prioritization and improved response times.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
Technical support is limited but generally acceptable as we possess skilled personnel, making us less dependent on SolarWinds.
Managed Services Engineer at Loop1 Systems
SolarWinds tech support is a strong point.
MD at Thembanet
The support for SolarWinds Network Configuration Manager is quite supportive, and I can work with them in-depth, especially regarding installation.
Software Engineer at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.2
Microsoft Intune efficiently scales for any business size with cloud-based management, seamless integration, and simplified automation for diverse needs.
Sentiment score
7.1
BMC TrueSight is scalable, handling thousands of devices, though some complexity with load balancers and high-availability needs improvement.
Sentiment score
7.6
SolarWinds Network Configuration Manager offers scalability and seamless integration, ideal for diverse enterprises despite being pricier than alternatives.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
The product is scalable as SolarWinds increased its licensing capacity from supporting 12,000 devices to 48,000 devices with stack licenses.
Managed Services Engineer at Loop1 Systems
SolarWinds Network Configuration Manager is known for its network monitoring capability, where it started and continues to lead.
Software Engineer at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.1
Microsoft Intune is highly reliable and stable with minor issues, praised for integration and enterprise suitability in the Microsoft ecosystem.
Sentiment score
6.6
BMC TrueSight Automation for Networks is stable but requires careful planning and sometimes support intervention for optimal performance.
Sentiment score
7.6
SolarWinds Network Configuration Manager is stable and user-friendly, with minor issues mainly due to system specifications or updates.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
I would rate the stability of SolarWinds Network Configuration Manager at a nine out of ten.
Software Engineer at a tech vendor with 10,001+ employees
 

Room For Improvement

Microsoft Intune requires better compatibility, improved interface, advanced automation, third-party support, and seamless integration for streamlined management.
BMC TrueSight needs enhanced automation, integration, UI improvements, hardware support, and features for better compliance and device syncing.
SolarWinds Network Configuration Manager needs enhancements in monitoring, UI, automation, reports, integration, and support to address user concerns.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
Currently, there are limitations in performing tasks without logging into routers directly.
Managed Services Engineer at Loop1 Systems
Regarding the automation capabilities of SolarWinds Network Configuration Manager, I think that is an area they will need to explore in making it more autonomous.
Software Engineer at a tech vendor with 10,001+ employees
I would like to see more features in terms of wireless reporting and more historical information for client connectivity in SolarWinds Network Configuration Manager.
MD at Thembanet
 

Setup Cost

Microsoft Intune's pricing is attractive for Microsoft 365 users, offering bundled packages, though standalone costs may be higher.
BMC TrueSight is costly compared to competitors, with high licensing fees, leading some to prefer open-source alternatives.
SolarWinds Network Configuration Manager pricing is moderate but varies by device and features, offering value with extensive support.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
The licensing costs of SolarWinds Network Configuration Manager are expensive, but considering its reliability, feature enhancements, and support, it is worthwhile.
MD at Thembanet
On pricing, I would rate SolarWinds Network Configuration Manager as one of the best in its segment among leading products and competitors.
Software Engineer at a tech vendor with 10,001+ employees
 

Valuable Features

Microsoft Intune offers centralized device management, security, and automation, enhancing efficiency and security for company and BYOD devices.
BMC TrueSight Automation for Networks offers automation in configuration management, compliance, reporting, and enhances network security with intuitive features.
SolarWinds Network Configuration Manager optimizes network management with monitoring, automation, compliance, backup, and customizable features streamlining workflows.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
The solution facilitates compliance reporting through an NCM module, effectively generating out-of-the-box reports on software vulnerabilities and outdated software versions.
MD at Thembanet
SolarWinds Network Configuration Manager handles the performance side, allowing companies to measure and improve their network performance, making it an excellent choice for enterprises needing a robust network insight tool.
Software Engineer at a tech vendor with 10,001+ employees
Configuration pushing, upgrade capabilities, job backup, configuration backup, and real-time configuration change monitoring are highly beneficial features of SolarWinds Network Configuration Manager.
Managed Services Engineer at Loop1 Systems
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
366
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Automation fo...
Ranking in Configuration Management
20th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Network Automation (10th)
SolarWinds Network Configur...
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
28
Ranking in other categories
Network Automation (4th)
 

Mindshare comparison

As of May 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 5.4%, down from 10.3% compared to the previous year. The mindshare of BMC TrueSight Automation for Networks is 2.3%, up from 0.4% compared to the previous year. The mindshare of SolarWinds Network Configuration Manager is 3.0%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune5.4%
SolarWinds Network Configuration Manager3.0%
BMC TrueSight Automation for Networks2.3%
Other89.3%
Configuration Management
 

Featured Reviews

AA
Bdm at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
SumitSrivastava1 - PeerSpot reviewer
AM at a computer software company with 201-500 employees
Enables us to configure our network easily and get the most out of it
BMC TrueSight Network Automation transforms manual configuration tasks for network devices, which are complex and vary among different OEMs. With this tool, you can manage and control all new and old devices, ensuring they meet configuration needs. It provides updates on Cisco devices, and if any data is missing, you can generate it using a formula. I recommend BMC TrueSight Network Automation from the network side, as it provides excellent visibility and configuration management for vulnerabilities. The implementation requirements are certainly at level two. Overall, I rate the solution a seven out of ten.
reviewer1327239 - PeerSpot reviewer
Software Engineer at a tech vendor with 10,001+ employees
Automated configuration management has improved monitoring, backups, and policy control
I do not think there is anything I would like to improve at this point in time because SolarWinds Network Configuration Manager compares almost perfectly to what it is supposed to do. I think it is one of the best products in its category. Regarding the automation capabilities of SolarWinds Network Configuration Manager, I think that is an area they will need to explore in making it more autonomous. Discovery happens through IP address scanning, but building out automation is something they need to focus on. I absolutely believe in providing automation for SolarWinds Network Configuration Manager. It is essential to address how to deploy, discover, and remediate wherever possible. I think that is something they should already be looking at because AAFS is currently something everybody is focused on, and storage also needs to consider it.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
15%
Comms Service Provider
9%
Construction Company
9%
Computer Software Company
8%
Government
12%
Manufacturing Company
10%
Computer Software Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business172
Midsize Enterprise60
Large Enterprise183
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for BMC TrueSight Network Automation?
The product is expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.
What needs improvement with BMC TrueSight Network Automation?
The solution could have cheap pricing along with a simple deployment process.
What is your primary use case for BMC TrueSight Network Automation?
BMC is an excellent configuration manager. It allows you to configure your network easily and get the most out of it.
What is your experience regarding pricing and costs for SolarWinds Network Configuration Manager?
The licensing costs of SolarWinds Network Configuration Manager are expensive, but considering its reliability, featu...
What needs improvement with SolarWinds Network Configuration Manager?
NCM could benefit from enhanced automation capabilities — for instance, enabling workflow-based configuration automat...
What is your primary use case for SolarWinds Network Configuration Manager?
I work with SolarWinds Network Configuration Manager ( /products/solarwinds-network-configuration-manager-reviews ) a...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation
SolarWinds NCM
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
SAP
United Lincolnshire Hospitals, Air Rarotonga, NetSuite, Thai AirAsia, REA Group, 335th Signal Command, Agilisys, Marine Expeditionary Force
Find out what your peers are saying about BMC TrueSight Automation for Networks vs. SolarWinds Network Configuration Manager and other solutions. Updated: May 2026.
896,034 professionals have used our research since 2012.