Blackberry AtHoc vs Everbridge Crisis Management comparison

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Executive Summary
Executive Summary
Updated on Jul 18, 2023

We compared Blackberry AtHoc and Everbridge Crisis Management based on users' reviews in five categories. We reviewed all of the data and you can find the conclusion below.

  • Features: Blackberry AtHoc offers a strong alert system, secure messaging options, and efficient real-time incident management. Everbridge Crisis Management is known for its effective real-time communication, efficient incident tracking, and convenient mobile accessibility. Users say that Blackberry AtHoc could be more customizable and easier to integrate. Some also mentioned issues with mobile app performance and a lack of training resources.  Everbridge has a complicated user interface and occasional technical difficulties.

  • Service and Support: Blackberry AtHoc's customer service is particularly commended for its quick responsiveness and thorough assistance. Everbridge Crisis Management's customer service is considered quick and effective.

  • Ease of Deployment: Blackberry AtHoc is praised for its intuitive setup process, seamless integration, and customization options. Users said that Everbridge Crisis Management is easy to set up thanks to the solution’s intuitive design and comprehensive documentation.

  • Pricing: The cost of Blackberry AtHoc and Everbridge Crisis Management varies depending on the customer’s size and support license. To obtain specific information, it is recommended to visit the product's website or reach out to the sales team. 

Comparison Results: Blackberry AtHoc boasts an intuitive setup process and extensive customization options, but AtHoc users would like to see additional training resources and improvements to the solution’s mobile app. Everbridge Crisis Management has earned high marks for its convenient mobile app, excellent customer service, and efficient incident tracking. However, users say the solution’s user interface is needlessly complicated.

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Overview

Blackberry AtHoc is a comprehensive critical event management solution designed to facilitate rapid communication and coordination during emergencies. It enables organizations to effectively respond to critical incidents, ensure employee safety, and minimize the impact of disruptions.

The primary use case of Blackberry AtHoc is emergency notification and response. It allows organizations to send alerts and notifications in real-time via multiple channels, including mobile devices, emails, SMS, and digital displays. This ensures that critical information reaches employees, stakeholders, and relevant authorities swiftly and reliably, enabling them to take immediate action.

The most valuable functionality of Blackberry AtHoc is its ability to provide two-way communication during emergencies. It enables recipients to acknowledge alerts, report their status, and request assistance. This bi-directional communication ensures that organizations have an accurate understanding of the situation and can allocate resources effectively.

Blackberry AtHoc helps organizations by enhancing their emergency preparedness and response capabilities. It enables them to establish a centralized command center, where they can monitor and manage critical events. This allows for better coordination of response efforts, ensuring that the right actions are taken promptly.

Moreover, Blackberry AtHoc facilitates collaboration and information sharing among different stakeholders during emergencies. It enables organizations to establish secure chat groups, share documents, and exchange real-time updates. This fosters a collaborative environment, enabling effective decision-making and response.

Everbridge Crisis Management is a comprehensive solution designed to help organizations effectively manage and respond to critical incidents, emergencies, and crises. Its primary use case is to enable organizations to quickly and efficiently coordinate response efforts, communicate vital information, and ensure the safety of individuals.

The most valuable functionality of Everbridge Crisis Management includes real-time incident and threat assessment, automated alert and notification capabilities, and multi-channel communication capabilities. These functionalities allow organizations to swiftly assess the severity of an incident, determine the appropriate response, and disseminate critical information to relevant stakeholders via various channels such as voice, SMS, email, and mobile app notifications.

Everbridge Crisis Management helps organizations by streamlining crisis response processes, reducing response times, and enhancing situational awareness. It enables organizations to create and activate crisis response plans, ensuring that the right people are notified and mobilized promptly. This ensures a coordinated and efficient response, minimizing the impact of incidents and crises.

Furthermore, Everbridge Crisis Management provides real-time intelligence and situational updates, allowing organizations to make informed decisions based on accurate information. It also facilitates two-way communication, enabling organizations to quickly gather information from affected individuals and stakeholders, ensuring their safety and well-being.

Top Industries
VISITORS READING REVIEWS
Manufacturing Company34%
University13%
Financial Services Firm10%
Government10%
VISITORS READING REVIEWS
Manufacturing Company29%
Government12%
Financial Services Firm8%
Computer Software Company7%
Company Size
VISITORS READING REVIEWS
Small Business11%
Midsize Enterprise4%
Large Enterprise86%
VISITORS READING REVIEWS
Small Business24%
Midsize Enterprise9%
Large Enterprise67%

Blackberry AtHoc is ranked 6th in Critical Event Management (CEM) while Everbridge Crisis Management is ranked 5th in Critical Event Management (CEM). Blackberry AtHoc is rated 0.0, while Everbridge Crisis Management is rated 0.0. On the other hand, Blackberry AtHoc is most compared with , whereas Everbridge Crisis Management is most compared with Noggin Platform.

See our list of best Critical Event Management (CEM) vendors.

We monitor all Critical Event Management (CEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.