In my company, we started with Avigilon Alta Aware for the deployment process related to our electric vehicle charging parking lot. The product consists of cameras meant for typical surveillance.
Previously, there were only some cameras in my company, and now, with the product, there are more cameras. With the product, my organization has been able to improve the visibility of specific areas because there are additional cameras available for use now. The product is cloud-based, which helps users in most scenarios, as it becomes easier for them to be able to monitor through cameras without having to install specific applications, offering a better user experience.
Honestly, I don't know whether the product is any different than any other cloud-based product. Some analytics are available in the product, but in our company, we have not enabled the analytics-related functionality offered by the tool because we are just testing out the platform, which doesn't really prompt us to dig into the nitty-gritty concerning the solution. There should be more analytics-related functionalities available in the product than competing brands, but we haven't dove into any of that yet.
Nothing stands out to me in the product where I feel that a certain aspect or area needs to be fixed. It seems like a pretty solid product right now.
Edge recording works just fine on the product. In the product, pulling the video is fine as long as you have enough bandwidth.
The product doesn't currently allow users to change the resolution and frame rates of the cameras. From an improvement perspective, the product should allow users to change the resolution and frame rates of the cameras. In the portal, you can't change the resolution and frame rates of the cameras, though I believe you can go into the camera and change it. I don't understand the use of providing a solution to users as a cloud-based product without an option to make changes.
If the product offers an on-premise version, then a lot of money can be saved since you can save a lot on maintenance. Products, like Avigilon Alta Aware, are server-based hardware, so you don't have to worry about having to update or worry about the software part or about Windows updates. If the server goes down, then you might get stuck because the product does not do the recording, but there is nothing to worry about since 50 TB of space might be available, which can easily cost you 15,000 USD, making it very expensive.
I have experience with Avigilon Alta Aware.
The stability of the product so far has been fine. Stability-wise, I rate the solution a ten out of ten.
I don't think it's a really scalable product. I think it's perfect for small to mid-sized businesses with less than 30 cameras.
Scalability-wise, I rate the solution a four out of ten.
You can add as many cameras as you want, but there is no grid format to make it easier to view it with a bunch of cameras, and there is no way to partition them and segment them into different areas.
I have barely contacted the solution's technical support, but when I do, they know what they do and are helpful. I rate the technical support a ten out of ten.
My company deals with a lot of vendors like Hanwha, Panasonic, and Amazon. My company needs to test the products from Avigilon Alta Aware as we operate as a reseller and an integrator who installs the solutions for our customers. Every customer is different, so we like to be able to test out these new platforms and check if they are a fit for someone who didn't have a good product before. The product seems like a tool my company could offer to some of our budget-minded customers.
The ease of deployment I experienced when it came to the solution was excellent.
My company does evaluate other options apart from Avigilon Alta Aware most of the time. Genetec offers a product that is very similar to Avigilon Alta Aware, but it is not as functional as the latter.
The platform's usability can be considered top-tier since even a three-year-old child can use it.
I would suggest those planning to use the solution get a camera firewall.
I rate the overall tool an eight out of ten.
