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NetApp HCI [EOL] vs SteelFusion comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
SteelFusion
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
HCI (27th)
 

Featured Reviews

MB
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.
it_user866178 - PeerSpot reviewer
Sync to Central and edge protection mitigate my risk in our branch offices
The level of tech support depends on who you get. There are some techs that just read the script and ask you if you’ve rebooted, but once you get past that - or if you have a very technical issue - the support is great. They really know the product and get you up and running again ASAP.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature, currently, is the density of the system as hardware. I'm able to leverage the density of the product and remove bigger hardware which requires more space, cooling, and power costs, obviously. There are cost savings, obviously."
"Our goal with NetApp HCI is to have no single point of failure."
"We're trying to move to a much more API-driven management of all of our products, and NetApp's product is, from all the SDS providers we have seen, the most fully-baked API out there."
"It is highly scalable. Their support is also extremely good."
"The solution is very scalable."
"The ability to size the available space in a way that matches our company's needs is most valuable. For instance, you can decide if you want 80/20, 70/30, or 60/40 space. Redundancy depends on your needs without changing the appliance. You just add space and decide the percentage of space that you need free and the percentage of space that you need for backup. It is all automatic, and you don't have to do anything. You just add space, and the system automatically configures itself with the chosen option."
"The NetApp Deployment Engine that comes with it makes the actual deployment and usage very easy. That's our primary focus and it's hyper-converged. That's something that we want to use as well."
"When you are doing lifecycles for your equipment, you can just swap out pieces of equipment. We used to do one big iron to another big iron, and that's a major migration hassle. Whereas, with this environment, you can go with small nodes, one at a time, and do a refresh."
"Sync to Central and edge protection mitigate my risk in our branch offices. All services that need to be local to the user exist on local servers. Users run applications and access data locally while the data is constantly being synced to Central, and protected. If an edge device fails, we can recover quickly."
 

Cons

"Its stability is very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crash."
"I would like to have the ability to replicate to multiple sites."
"My biggest pain point is the installation part. I would like to see the appliance itself remove the entire switch that goes behind it and figure out how to do all the cluster interconnects within the box itself."
"There's a limitation with a block in the file. That's where I see that it's not very efficient for upgrades and for management."
"I would like to see a better upgrade process, like the one that ONTAP has."
"If you want to have a really dense data center then it's hard to have a big chunk of cabling going through everything."
"I would like to see higher level graphics support because we are going to be doing some virtual desktop for our CAD software, and I want to be able to support AutoCAD and Cantillo on remote desktop machines."
"The price should be lowered. It's a little expensive."
"Setting up disks for use is a multi-step process that could use some refinement. Setting up a core-to-core replication or DR strategy is also cumbersome."
 

Pricing and Cost Advice

"The price of the solution is okay but could improve."
"Its price is comparable to the competitors in the market."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"The licensing fees are renewed annually."
"Price is an issue – this is expensive stuff. My advice is to beat up Riverbed as much as possible on price. These things are expensive and there is room for negotiation."
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Top Industries

By visitors reading reviews
Real Estate/Law Firm
19%
Financial Services Firm
19%
Computer Software Company
12%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Overview

 

Sample Customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
Roxtec, Engen, Bobst, CBP, IUCN, Mahoning County, Kentucky Transportation Cabinet
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