NativeChat vs Velaro Live Chat comparison

The compared Progress Software and Velaro solutions aren't in the same category. Progress Software is ranked #41 in AIPC , and holds a 0.1% mindshare in the category. Velaro is ranked #14 in LC , and holds a 4.3% mindshare.

NativeChat

97 Views
8 Comparison Views

Velaro Live Chat

43 Views
2 Comparison Views

NativeChat

Velaro Live Chat

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between NativeChat and Velaro Live Chat based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Moveworks, Darktrace and others in AI-Powered Chatbots.

To learn more, read our detailed AI-Powered Chatbots Report (Updated: May 2025).

Buyer's Guide

AI-Powered Chatbots

May 2025

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Helped 855,347 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NativeChat

Average Rating

0.0

Number of Reviews

Ranking in other categories

AI-Powered Chatbots (41st)

Velaro Live Chat

Average Rating

0.0

Number of Reviews

Ranking in other categories

Live Chat (14th)

Mindshare comparison

While both are Customer Relationship Management solutions, they serve different purposes. NativeChat is designed for AI-Powered Chatbots and holds a mindshare of 0.1%, down 0.2% compared to last year.
Velaro Live Chat, on the other hand, focuses on Live Chat, holds 4.3% mindshare, up 3.8% since last year.

AI-Powered Chatbots

Live Chat

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Comparisons

No data available

Product Reports

Buyer's Guide

AI-Powered Chatbots

May 2025

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Buyer's Guide

Live Chat

June 2025

Download Velaro Live Chat product report

Also Known As

Progress NativeChat

No data available

Overview

NativeChat is an innovative artificial intelligence-driven platform for creating and deploying purpose-built chatbots. A NativeChat bot takes pressure off human teams by handling the repetitive and routine, leaving your staff free for interactions that delight and retain customers.
Deliver superior customer experiences—empower customers to talk with chatbots just like they would with a human on the channel of their choice.

Progress Software

Velaro Live Chat offers a robust, customizable solution that's easy to set up and starts delivering results within hours or days. It automatically and instantly get a full picture of every website visitor - what they've viewed, how they got to your site and what they've chatted about before. Your agents will know the answer before the customer even asks the question. Velaro Live Chat is a rules-based workflow and routing functionality that send chats to individual customer service reps (or groups of CSRs) based on any criteria. It can filter, view and analyze enterprise-wide live help performance with the set of reporting tools, real time, or run regularly scheduled reports. It has an Enterprise Security using a click-to-chat tools that are designed with privacy.

Velaro

Sample Customers

Dr. Shterev Hospital

Dell, Comcast, Pfizer, University of Pennsylvania

Find out what your peers are saying about ServiceNow, Moveworks, Darktrace and others in AI-Powered Chatbots. Updated: May 2025.

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855,347 professionals have used our research since 2012.

We monitor all AI-Powered Chatbots reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.