Find out what your peers are saying about Salesforce, Qualtrics, ServiceNow and others in Customer Experience Management.
| Product | Market Share (%) |
|---|---|
| Genesys Cloud CX | 4.1% |
| Relay Network | 0.6% |
| Other | 95.3% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
Genesys Cloud CX is a comprehensive customer experience platform that enables businesses to deliver exceptional service across all channels.
With its advanced features like omnichannel routing, AI-powered chatbots, and real-time analytics, it empowers organizations to provide personalized and efficient customer interactions.
Relay Network enables you to engage your customers with personalized mobile experiences on a secure, interactive channel that increases revenue, reduces costs, and improves outcomes. All with nothing to download.
We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
