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Front vs Newgen OmniOMS CCM Suite comparison

Front and Newgen are both solutions in the Customer Communications Management (CCM) category. Front is ranked #19, while Newgen is ranked #15. Front holds a 0.9% mindshare in CCM, compared to Newgen’s 1.8% mindshare.
Front
  • 125 Views
  • 113 Comparison Views
Newgen OmniOMS CCM Suite
  • 190 Views
  • 173 Comparison Views

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Front
Ranking in Customer Communications Management (CCM)
19th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Shared Inbox (9th)
Newgen OmniOMS CCM Suite
Ranking in Customer Communications Management (CCM)
15th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Customer Communications Management (CCM) category, the mindshare of Front is 0.9%, up from 0.2% compared to the previous year. The mindshare of Newgen OmniOMS CCM Suite is 1.8%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Communications Management (CCM) Market Share Distribution
ProductMarket Share (%)
Newgen OmniOMS CCM Suite1.8%
Front0.9%
Other97.3%
Customer Communications Management (CCM)
 

Comparisons

No data available
OpenText Communications vs Newgen OmniOMS CCM Suite Logo
OpenText Communications vs Newgen OmniOMS CCM Suite
Compared 55% of the time
Quadient Inspire vs Newgen OmniOMS CCM Suite Logo
Quadient Inspire vs Newgen OmniOMS CCM Suite
Compared 45% of the time
More Newgen OmniOMS CCM Suite Competitors
 

Also Known As

No data available
O2MS
 

Overview

Front is a customer communication hub. It makes collaboration easy and information accessible to keep your team focused on what’s meaningful: building customer relationships one conversation at a time.

Front
Newgen OmniOMS CCM Suite can be used to create, personalize, and deliver consistent communications across multiple channels. It enables businesses to gain maximum traction from every customer interaction. It allows business users to utilize customer information to create timely and targeted communications. The Newgen Customer Communication Management (CCM) suite can be used for creation and multi-channel delivery of batch, interactive, and on-demand communications.
Newgen
 

Sample Customers

Information Not Available
North Carolina Department of Public Safety, Max Bupa, Rak Bank, Bank Dhofar, East West Bank, Coca Cola, First Caribbean International Bank, Wellcare
See our list of best Customer Communications Management (CCM) vendors.

We monitor all Customer Communications Management (CCM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.