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Dundas BI vs Pyramid Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Measuring Dundas BI's ROI is difficult, but some generate returns by charging users monthly fees for report access.
Sentiment score
7.6
Pyramid Analytics enhances finance teams by improving ROI and forecasting accuracy, aiding effective resource planning and modernization efforts.
There is a positive return on the data investment for my clients using Pyramid Analytics.
CEO & Principal Consultant at Pyramid Analytics & Consulting
Because we selected Pyramid Analytics for our product and we are not going to throw out all the work I previously did, we just go with Pyramid Analytics for the product.
Works at a comms service provider with 201-500 employees
 

Customer Service

Sentiment score
6.9
Dundas BI's customer and technical support is responsive, helpful, and efficient, earning strong user satisfaction despite timezone challenges.
Sentiment score
8.0
Pyramid Analytics' customer service is praised for its prompt, effective support, though some users seek more training resources.
They always answer quite promptly.
Works at a comms service provider with 201-500 employees
The one time we had an issue related to something with the logins, they addressed it that morning.
CEO & Principal Consultant at Pyramid Analytics & Consulting
 

Scalability Issues

Sentiment score
6.6
Dundas BI scales well with development teams managing it, though license dependency affects independent report creation and user expansion.
Sentiment score
6.7
Pyramid Analytics scales well, managing large data and user growth efficiently, though integration and time are challenges.
Regarding Pyramid Analytics' scalability from what I have seen, with the right people managing it, it can handle growing amounts of data and users well.
CEO & Principal Consultant at Pyramid Analytics & Consulting
The whole process takes time with Pyramid Analytics.
Works at a comms service provider with 201-500 employees
 

Stability Issues

Sentiment score
6.0
Dundas BI is generally stable, but users face occasional issues with upgrades, large data, and resource management. Support helps.
Sentiment score
6.5
Pyramid Analytics receives mixed feedback for stability, balancing robust operations with occasional issues, bugs, and ongoing improvements.
Pyramid Analytics is stable in my experience; there have not really been issues with downtime or bugs.
CEO & Principal Consultant at Pyramid Analytics & Consulting
 

Room For Improvement

Dundas BI users want better visualization, ease of use, data integration, API support, and clearer error messaging in reports.
Pyramid Analytics users face challenges with complex data modeling, insufficient training, and seek improvements in visual and functional features.
It's just a logic you need to learn. It's not as intuitive as in Microsoft, for example.
Works at a comms service provider with 201-500 employees
Any advanced user wants to implement an idea that they have, and while the whole idea of a platform is not necessarily to give a custom solution, I would not mind if they had more in terms of AutoML or that sort of capability.
CEO & Principal Consultant at Pyramid Analytics & Consulting
 

Setup Cost

Dundas BI offers flexible pricing options, suited for enterprises, varying by user type and supporting numerous deployment models.
Pyramid Analytics offers competitive pricing, ideal for mid-sized companies, with costs for additional features and consulting services.
It's not more expensive than all our other BI tools regarding Pyramid Analytics.
Works at a comms service provider with 201-500 employees
 

Valuable Features

Dundas BI excels with customizable visualizations, diverse data integration, flexible interface, and extensive customization via JavaScript API and tools.
Pyramid Analytics enhances financial analysis with advanced data models, DAX support, self-service tools, and seamless platform integration.
After implementing Pyramid Analytics for my clients, I have seen measurable outcomes and specific improvements, such as having a single platform that gets them from the raw data to the endpoint reporting.
CEO & Principal Consultant at Pyramid Analytics & Consulting
I wish it would be more friendly to a developer, not only just to an end customer.
Works at a comms service provider with 201-500 employees
 

Categories and Ranking

Dundas BI
Ranking in Data Visualization
32nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
21
Ranking in other categories
Embedded BI (13th)
Pyramid Analytics
Ranking in Data Visualization
14th
Average Rating
7.4
Reviews Sentiment
5.8
Number of Reviews
10
Ranking in other categories
BI (Business Intelligence) Tools (25th)
 

Mindshare comparison

As of March 2026, in the Data Visualization category, the mindshare of Dundas BI is 0.7%, up from 0.4% compared to the previous year. The mindshare of Pyramid Analytics is 1.7%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Visualization Mindshare Distribution
ProductMindshare (%)
Pyramid Analytics1.7%
Dundas BI0.7%
Other97.6%
Data Visualization
 

Featured Reviews

Ishwar Saswade - PeerSpot reviewer
Consultant at Techknomatic Services Private Limited
Has a lot of integration and visualization options, but can't be easily used by business users, and working with the color palette is difficult
With Dundas BI, we do not have end-users apart from the developers. End-users do not find it easy to create their own reports. Most of the implementations I have seen require a developer team for creating the visuals, and they then give them to end-users. A self-serve part where end-users or business users can create their own reports would help in terms of the adoption of Dundas BI. Currently, business users find it difficult to work with Dundas BI because there are so many settings that they don't know what they need to do. Even when a developer starts working on Dundas BI, he needs to spend at least one month or so getting used to the functionalities of Dundas BI. Even then, it is not easy to remember where or how they made a certain property change. It takes at least one month for a developer to get acquainted with it. Working with the color palette is difficult in Dundas BI. They can work on different color palettes and make them organized and user-friendly. It would help a long way. Most of the time, the users face challenges in assigning colors to the fields that they have created or to the dimensions and measures in a chart. Dundas can further reduce the number of settings they have. When you create any chart in Dundas, you get a lot of features to control each setting, which is pretty useful for BI, but for end-users, it is difficult to identify the exact settings to change a property. I would love it if some of the options come pre-selected. If some of the settings are set to best practices by default, it will be helpful. Whenever we have any issues, the error messages that we get in Dundas BI are not very helpful in identifying the root cause. Making these changes will bring a lot of change to the end-user experience.
Ynazif Nazif - PeerSpot reviewer
CEO & Principal Consultant at Pyramid Analytics & Consulting
Unified data workflows have improved reporting quality and now support better decisions
The best features Pyramid Analytics offers include a broad range of features, which I think is one of the advantages of it. It has a lot of connectors and a lot of different capabilities. I would say end-to-end capabilities is one of the nice features of it. Regarding the end-to-end capabilities and lots of connectors, I found the connectors most valuable. If you are trying to do Snowflake, SQL server, or any of the normal database platforms that you see in the cloud or on-premises, it has those connectors built in. You don't have to worry about writing custom drivers. That is a nice feature to have. Pyramid Analytics has impacted my organization positively in that I use it for my clients' organizations. For my organization, it is great because it gives me a technology platform that clients enjoy using and I am proficient with. For my clients, it is about delivering on their aspirations in terms of what they want to do with their data and where they want to head in their organization. This is definitely a tool that we can use in order to get there. After implementing Pyramid Analytics for my clients, I have seen measurable outcomes and specific improvements, such as having a single platform that gets them from the raw data to the endpoint reporting. I think that streamlining has a positive effect on the quality of the outputs. The quality of the outputs definitely leads to better decision making.
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Top Industries

By visitors reading reviews
Healthcare Company
9%
Construction Company
9%
Computer Software Company
9%
Marketing Services Firm
9%
Construction Company
13%
Financial Services Firm
11%
Computer Software Company
10%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Pyramid Analytics?
It's not more expensive than all our other BI tools regarding Pyramid Analytics. It's more or less reasonable.
What needs improvement with Pyramid Analytics?
When creating a data model in Pyramid Analytics, it's a bit complicated compared to other tools, especially to Microsoft BI. It's a bit time-consuming in Pyramid Analytics just to bring all those b...
What is your primary use case for Pyramid Analytics?
We use Pyramid Analytics for our contact center reports. I just created reports using Pyramid Analytics, and I didn't proceed like I do with Power BI of Microsoft. So I don't think my opinion will ...
 

Comparisons

 

Overview

 

Sample Customers

Coca Cola, Siemens, Verizon, Microsoft, Pitney Bowes, Scotiabank, Pepperidge Farm, Shutterstock, Norwegian Government, Boeing, Guess Inc., BP, Bayer
US Department of Veterans Affair, Volkswagen, Siemens, Blackboard, Hallmark, Orange, CDW, LA Fitness, Atelier GS, Memorial Healthcare, Acadia Insurance, BancoBic, Advanced Learning, Microsoft, Drake University
Find out what your peers are saying about Dundas BI vs. Pyramid Analytics and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.