Altitude Xperience vs Mitel Contact Center Solutions comparison

Altitude Software and Mitel are both solutions in the Contact Center Infrastructure category. Altitude Software is ranked #11, while Mitel is ranked #4. Altitude Software holds a 2.1% mindshare in CCI, compared to Mitel’s 15.8% mindshare.

Altitude Xperience

102 Views
63 Comparison Views

Mitel Contact Center Solutions

234 Views
185 Comparison Views

Altitude Xperience

Mitel Contact Center Solutions

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Altitude Xperience

Ranking in Contact Center Infrastructure

11th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mitel Contact Center Solutions

Ranking in Contact Center Infrastructure

4th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Contact Center Infrastructure category, the mindshare of Altitude Xperience is 2.1%, down from 3.5% compared to the previous year. The mindshare of Mitel Contact Center Solutions is 15.8%, up from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Contact Center Infrastructure

Comparisons

No data available

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Compared 30% of the time

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Compared 26% of the time

SAP Business Communications Manager vs Mitel Contact Center Solutions

Compared 15% of the time

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Also Known As

uCI

Contact Center Solutions

Overview

Altitude Xperience is a truly unified and complete customer interaction software suite. It will enable your contact center to integrate different functionalities and tools to guarantee a superior customer experience (CX), ensuring that customers reach the right resource from the first contact.

Altitude Software

Mitel Contact Center Solutions contact center application that helps your business to empower customers with self-service capabilities and leverage the power. Core Platforms include: MiContact Center Office designed for the MiVoice Office 250 (formerly MiVoice Office) platform, is an entry-level solution for contact centers or workgroups with up to 100 agents. MiContact Center Business is a multichannel and cloud-ready solution designed to power customer-centric organizations with up to 1,200 agents. MiContact Center Enterprise (formerly MiContact Center Solidus) is built for the MiVoice MX-ONE platform and also supports 3rd party communication servers (Cisco formally tested) and mixed estate environments. MiContact Center Enterprise is an all-in-one contact center with a single software stream for seamless growth, feature extension and deployment flexibility. Supporting up to 1,500 agents on a single system, MiContact Center Enterprise scales to 15,000 concurrent agents in a network under a resilient environment.

Mitel

Sample Customers

avocis AG

Centrinex, eNerds, Food for the Poor, Aerial Capital Group, The City of Charles Sturt, Subaru Canada, Canary Wharf, Niko Group, London Borough of Enfield, MedQuist, Iconstruye, Twente Region, Hand Picked Hotels, East Midlands Ambulance Service, HotelBeds

See our list of best Contact Center Infrastructure vendors.

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