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Oracle Customer Hub vs SAP Hybris PCM comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Customer Hub
Average Rating
6.0
Number of Reviews
2
Ranking in other categories
Customer Data Integration (1st)
SAP Hybris PCM
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
3
Ranking in other categories
Master Data Management (MDM) Software (13th)
 

Mindshare comparison

Oracle Customer Hub and SAP Hybris PCM aren’t in the same category and serve different purposes. Oracle Customer Hub is designed for Customer Data Integration and holds a mindshare of 50.0%.
SAP Hybris PCM, on the other hand, focuses on Master Data Management (MDM) Software, holds 2.0% mindshare, down 2.8% since last year.
Customer Data Integration
Master Data Management (MDM) Software
 

Featured Reviews

AM
Its functionality and performance are adequate but it provides a single source of truth for customer data
We use it as the Master Data Management platform for a large bank in Australia which has many separate customer data repositories The intent of this platform is to provide a single source of truth for customer data. To some extent, this has been achieved. Any customer MDM project tends to be…
Mohamed Messaoud - PeerSpot reviewer
It has a good architecture and it's easy to maintain
We work with various clients and use Hybris for selling different kinds of products, including merchandise, electronics, ticket reservations, electronics, and food Hybris is stable and has good architecture. It's easy to maintain.  They can change their backend because it's a little hard to work…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides a single source of truth for customer data."
"Hybris is stable and has good architecture. It's easy to maintain."
 

Cons

"OCH has adequate functionality and performance to serve a group customer master."
"They can change their backend because it's a little hard to work with. They could streamline it with new technology."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Retailer
13%
Manufacturing Company
11%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

No data available
 

Also Known As

CDH Customer Hub, Siebel Universal Customer Master, Siebel UCM
SAP Hybris Product Content Management
 

Overview

 

Sample Customers

Industrial Bank of Korea, Elsevier B.V., Posco, The Church Pension Group (CPG), Pella Corporation, Agilent, Zebra Technologies, Donaldson Company Inc.
NHS 24, Wholesale Sports Outdoor Outfitters, Nu Skin Enterprises Inc., FC Bayern Munchen AG, Tumi, The Kellogg Company