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Qualtrics Customer XM pros and cons

Vendor: Qualtrics
4.1 out of 5
Badge Ranked 1
 

Qualtrics Customer XM Pros review quotes

Ali Bin Tahir - PeerSpot reviewer
Mar 1, 2024
Its comprehensive features and ease of use make it a valuable tool for efficient data management and analysis, contributing significantly to our organization's operations.
Diwakar Loshali - PeerSpot reviewer
Jul 27, 2022
We can integrate data and run an algorithm.
reviewer3329071 - PeerSpot reviewer
Oct 12, 2023
The most valuable feature of Qualtrics Customer XM is the survey, which is very user-friendly and designed as a drag-and-drop item.
 

Qualtrics Customer XM Cons review quotes

Ali Bin Tahir - PeerSpot reviewer
Mar 1, 2024
Certain limitations could be addressed in the product. For example, when implementing surveys for diverse product ranges or categories, the platform needs help to adjust questions based on user responses dynamically.
Diwakar Loshali - PeerSpot reviewer
Jul 27, 2022
It is not easy to implement.
reviewer3329071 - PeerSpot reviewer
Oct 12, 2023
The solution's integration with Salesforce should be improved.