It is an expensive solution. The licensing scheme is based on users having to have full stack observability, and there is no free version for non-seat license users to access what they want to see. I believe it's an expensive tool. They were not like that a couple of years back. Their new licensing scheme is based on full-stack capabilities; many clients would not like it. I would rate the licensing model a four out of ten. It is a very poor licensing scheme.
I would rate the pricing of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best. We have a yearly license.
I think the price is reasonable compared to AppDynamics. I don't know the license costs, but most of my startups are using New Relic. Those startups are sensitive about prices, so it's affordable.
The IT department handles New Relic APM licensing, but the solution is priced reasonably. I'm actively using the mobile monitoring function of New Relic APM, and it's one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it. It has basic features. My company went for the New Relic APM sixty-day free trial, so there was a limitation to the number of people that could use the product. It only allowed twenty-one users maximum. New Relic presented New Relic APM pricing and packages very well. For example, there's silver and platinum, and each package was easy and more economical than other tools. In this context, I'd recommend New Relic APM because of its reasonable price and package. My company initially used the standard New Relic APM package, and by the end of the month, it moved to the pro model, which had low, flexible pricing.
Marketing Executive at a financial services firm with 10,001+ employees
Real User
Top 20
2022-11-29T10:32:44Z
Nov 29, 2022
I'm not aware of the exact licensing costs. My understanding is that it is affordable. I'd rate it four out of five. We likely py a yearly licensing fee. It's all-inclusive, and there are no extra fees.
IT operation manager at a tech services company with 201-500 employees
Real User
Top 10
2022-08-10T17:55:36Z
Aug 10, 2022
The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic. I rate the price of New Relic APM a one out of five.
Middleware Specialist at a tech services company with 1,001-5,000 employees
Real User
Top 5
2022-07-28T21:03:00Z
Jul 28, 2022
If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package. With our licensing, we could only query three months of data from the New Relic system. When we wanted to have the historical information, they said that it is going to be an additional licensing at an additional cost.
Middleware Specialist at a tech services company with 1,001-5,000 employees
Real User
Top 5
2022-07-28T17:52:43Z
Jul 28, 2022
The pricing is a bit high, but the features are very good. It costs about 1500 per month, but historical information was something we had to buy at an additional cost. Other than that, the rest of the capabilities and features are bundled in one package.
Senior Specialist at LTI - Larsen & Toubro Infotech
Real User
Top 5
2022-06-06T09:41:34Z
Jun 6, 2022
While we do pay for the solution on a monthly basis, I can't speak to the exact cost of the product. There might also be some additional costs on top of the licensing, however, I can't say with certainty.
We're working on figuring out the pricing. It looks like it's a little bit about how much data you ingest. Therefore, if you have a big environment, then it might not be good to ingest that month, as that much data will cost you a lot. On the other hand, Dynatrace has a good set of features where you can trace down to the application. However, they are more expensive they don't have some dashboards and cost is an issue for the client.
Senior DevOps Engineer Individual Contributor at EML Payments Ltd
Real User
Top 20
2021-01-30T06:40:07Z
Jan 30, 2021
The price was one of the reasons we chose this solution. It's reasonably priced. It's cheaper than the likes of AppDynamics and Dynatrace, based on how our subscription is.
We renewed our contract directly with New Relic since our systems were hosted on on-premise data centers. The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools.
New Relic browsers are very expensive. I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version.
They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine. Thus, we haven't looked to change. The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out.
Cloud Solution Architect at a tech services company with 1-10 employees
Real User
2018-12-11T08:30:00Z
Dec 11, 2018
The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good. Purchasing from the AWS Marketplace is very straightforward. When you buy it from AWS Marketplace, you can go with both options: URL SSL license and On Demand. So, when you are building, it is part of AWS, and this is convenient for end users. We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us. The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers.
CTO and VP R&D at a tech services company with 11-50 employees
Real User
2018-12-11T08:30:00Z
Dec 11, 2018
Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace. The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing.
New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times.
The...
The solution is cheap, but prices can go up when users grow.
I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year.
It is an expensive solution. The licensing scheme is based on users having to have full stack observability, and there is no free version for non-seat license users to access what they want to see. I believe it's an expensive tool. They were not like that a couple of years back. Their new licensing scheme is based on full-stack capabilities; many clients would not like it. I would rate the licensing model a four out of ten. It is a very poor licensing scheme.
I would rate the pricing of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best. We have a yearly license.
The price of New Relic could improve. It is expensive. I rate the price of New Relic a six out of ten.
I think the price is reasonable compared to AppDynamics. I don't know the license costs, but most of my startups are using New Relic. Those startups are sensitive about prices, so it's affordable.
The IT department handles New Relic APM licensing, but the solution is priced reasonably. I'm actively using the mobile monitoring function of New Relic APM, and it's one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it. It has basic features. My company went for the New Relic APM sixty-day free trial, so there was a limitation to the number of people that could use the product. It only allowed twenty-one users maximum. New Relic presented New Relic APM pricing and packages very well. For example, there's silver and platinum, and each package was easy and more economical than other tools. In this context, I'd recommend New Relic APM because of its reasonable price and package. My company initially used the standard New Relic APM package, and by the end of the month, it moved to the pro model, which had low, flexible pricing.
I'm not aware of the exact licensing costs. My understanding is that it is affordable. I'd rate it four out of five. We likely py a yearly licensing fee. It's all-inclusive, and there are no extra fees.
The solution is less expensive than AppNeta.
This solution required a license and it is better than some other competitors.
I'm unaware of how much the license for New Relic APM costs.
I'm not aware of the exact licensing cost. The contracts are handled at an organizational level.
The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic. I rate the price of New Relic APM a one out of five.
If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package. With our licensing, we could only query three months of data from the New Relic system. When we wanted to have the historical information, they said that it is going to be an additional licensing at an additional cost.
The pricing is a bit high, but the features are very good. It costs about 1500 per month, but historical information was something we had to buy at an additional cost. Other than that, the rest of the capabilities and features are bundled in one package.
The price is an issue. It's quite expensive. That said, I can't speak to the exact pricing.
While we do pay for the solution on a monthly basis, I can't speak to the exact cost of the product. There might also be some additional costs on top of the licensing, however, I can't say with certainty.
The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features.
I think the pricing is reasonable.
We're working on figuring out the pricing. It looks like it's a little bit about how much data you ingest. Therefore, if you have a big environment, then it might not be good to ingest that month, as that much data will cost you a lot. On the other hand, Dynatrace has a good set of features where you can trace down to the application. However, they are more expensive they don't have some dashboards and cost is an issue for the client.
The price was one of the reasons we chose this solution. It's reasonably priced. It's cheaper than the likes of AppDynamics and Dynatrace, based on how our subscription is.
This is an expensive tool.
I loved this product, but we can no longer afford it, so we dropped it.
The pricing is reasonable. APM is a bit on the higher side, however, their service offering is quite good.
The pricing depends on the count of agents and the level.
This is an expensive product.
The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that.
Pricing is better with New Relic APM than Dynatrace.
We renewed our contract directly with New Relic since our systems were hosted on on-premise data centers. The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools.
Corporate handled the licensing and the purchasing of it, then they gave me a license key. However they configured it is how we use it.
Comparatively, the pricing is expensive.
New Relic browsers are very expensive. I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version.
They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine. Thus, we haven't looked to change. The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out.
The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good. Purchasing from the AWS Marketplace is very straightforward. When you buy it from AWS Marketplace, you can go with both options: URL SSL license and On Demand. So, when you are building, it is part of AWS, and this is convenient for end users. We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us. The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers.
Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace. The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing.
The pricing and licensing are too high.
Because of budget, we are not using the mobile app part of this tool.