The most valuable features are Action Recommendations of Observations, which keep us informed about existing vulnerabilities so we can proactively update our endpoints and those of our customers against potential threats.
Vice President, Information Technology at a manufacturing company with 51-200 employees
Nov 15, 2023
It's running in the background and does a packet-level analysis of everything that comes in. It also has an auto-response feature, so if something gets through and is clicked on, or somehow gets through the network, it gets isolated and quarantined, and we get notified.
Vice President, Information Technology at a manufacturing company with 51-200 employees
Nov 15, 2023
The area where they can make it better is by giving responses to the end-user. For example, when there is an alert to the administrator, I get it. I have to copy and paste everything to everyone... And then I have to follow up with them, and it's a real pain.
President & Cybersecurity Specialist at CarefreeIT
Dec 27, 2023
One limitation is that if someone takes their laptop outside the office building, the DNS firewall provides minimal coverage, and we are unable to generate reports.
Security Consultant at a tech services company with 11-50 employees
Jan 3, 2024
In the "Arrows" tab, if we encounter multiple duplicate recommendations, it would be helpful to be able to select and resolve or dismiss them all at once.
