Oracle Financial Functional Consultant at Tata Consultancy
Real User
Top 5
2024-03-05T09:18:44Z
Mar 5, 2024
Oracle Fusion Service is deployed on the cloud in our organization. I would recommend the solution to other users. I am able to integrate the solution's capabilities and my workflow. It is easy for somebody to learn to use Oracle Fusion Service for the first time. Oracle Fusion Service is easy for the client to understand, and we can build things according to the customer's needs. Overall, I rate the solution ten out of ten.
Using Oracle Fusion depends on the specific modules and business sectors you want to target. Oracle Fusion has unique selling points tailored to different business areas, and its performance varies across modules. Generally, Oracle Fusion has been performing well across various business environments, but its suitability depends on the specific needs of your organization. Overall, I would rate Oracle Fusion as an eight out of ten.
Those looking into this solution should consider it. They can decide based on the system's name. I'm quite confident in this recommendation and I would rate it a nine out of ten.
Head of ICT at a comms service provider with 501-1,000 employees
Real User
Top 10
2022-11-03T08:11:58Z
Nov 3, 2022
This product was purchased as part of other Oracle stack products the company uses from its communications stack. We decided to purchase a full end-to-end stack from Oracle for easier integration. I rate the solution eight out of 10.
I rate Oracle Service Cloud 11 out of 10. I think this product is the future of the data because it's capable of centralizing all data into one single shop, giving you a quick 360 view of the customers. This is a peculiar feature of the Oracle CRM cloud, making it valuable for all types of businesses, whether it's banking, BFSI, automotive, or whatever enterprise solution. It is critical that you engage your customers from a 360 perspective.
Deliver efficient service outcomes at scale when and where customers engage. Oracle Fusion Service is a unified platform of apps, data, and capabilities enabling effortless self-service, agent-assisted service, and field service workflows tailored to your industry and use case.
Oracle Fusion Service is deployed on the cloud in our organization. I would recommend the solution to other users. I am able to integrate the solution's capabilities and my workflow. It is easy for somebody to learn to use Oracle Fusion Service for the first time. Oracle Fusion Service is easy for the client to understand, and we can build things according to the customer's needs. Overall, I rate the solution ten out of ten.
I recommend the solution to those who plan to use it. I rate the overall tool a nine out of ten.
Using Oracle Fusion depends on the specific modules and business sectors you want to target. Oracle Fusion has unique selling points tailored to different business areas, and its performance varies across modules. Generally, Oracle Fusion has been performing well across various business environments, but its suitability depends on the specific needs of your organization. Overall, I would rate Oracle Fusion as an eight out of ten.
I recommend the solution to others. Overall, I rate the tool a seven out of ten.
Overall, I would rate it five out of ten.
Those looking into this solution should consider it. They can decide based on the system's name. I'm quite confident in this recommendation and I would rate it a nine out of ten.
This product was purchased as part of other Oracle stack products the company uses from its communications stack. We decided to purchase a full end-to-end stack from Oracle for easier integration. I rate the solution eight out of 10.
I rate the solution a seven out of ten.
I would recommend this solution to others. I rate Oracle Service Cloud a ten out of ten.
Does it scale the same way your company does?
It’s great for small- to medium-size companies but struggles out-of-the-box with big companies (e.g., for >5k logged-in users).
I rate Oracle Service Cloud 11 out of 10. I think this product is the future of the data because it's capable of centralizing all data into one single shop, giving you a quick 360 view of the customers. This is a peculiar feature of the Oracle CRM cloud, making it valuable for all types of businesses, whether it's banking, BFSI, automotive, or whatever enterprise solution. It is critical that you engage your customers from a 360 perspective.
I can recommend this product to people with the right budget. I would rate this solution a six out of ten.