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CDW Amplified for Education pros and cons

Vendor: CDW
4.8 out of 5
Badge Ranked 1
 

CDW Amplified for Education Pros review quotes

SS
Apr 28, 2023
Amplified's training is top-notch. They offer certifications and run admin boot camps, which are fantastic for getting my team up to date. Their training team does an excellent job of getting us educated. Though I've already taken the class, I go back periodically because Google constantly changes features.
JR Renna - PeerSpot reviewer
May 8, 2023
It was very helpful to be able to supplement our own IT support with Amplified's IT support. Rather than us burning 45 minutes troubleshooting an issue, we could just loop them in on it and they would perform it for us and help us deliver a quick solution.
LG
May 11, 2023
The Gopher suite is the most valuable feature. Instead of modifying things one at a time in the Admin console, the fact that I can pull them into a spreadsheet and do calculations and lookups and use that spreadsheet to mass update everything saves me tons of time.
Learn what your peers think about CDW Amplified for Education. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,599 professionals have used our research since 2012.
Tiffany Wilson - PeerSpot reviewer
May 2, 2023
The training is excellent; we use it a lot and find it to be the most valuable feature.
Jason Strumwasser - PeerSpot reviewer
Apr 27, 2023
I liked the customer service aspect. Amplified holds your hand, and you never feel like you are being sold something. I was being educated and given the opportunity to make my own decisions based on what I needed to see. That was one of the selling factors for me. They weren't pushy. If I needed a solution, they had three or four options to choose from.
DC
May 10, 2023
The ability to bulk-upload users into Google Classrooms using Little SIS has been life-saving. Otherwise, we would have had to upload them one at a time or use a product called Gam, but the Little SIS interface is very user-friendly and allows other people on our team to assist in the process.
Denise DeJuliannie - PeerSpot reviewer
May 16, 2023
Amplified has something called the North American Collaborative Group, which I paid to be in. They go over every new Google update in great detail multiple times over the month, and there are recorded webinars with slide decks that you can watch at your leisure. That is amazing because there are things that administrators may need to adjust. It also helps me educate my end users and show them features that they weren't aware of.
Katie Harmon - PeerSpot reviewer
May 8, 2023
Among the most valuable features is the simple fact that the Gopher series works from a spreadsheet... It makes it so easy to do massive amounts of updating.
AF
Apr 26, 2023
The most valuable element of the product is that the people we work with at CDW are excellent; they're very reliable and knowledgeable.
Justin Barnhart - PeerSpot reviewer
May 9, 2023
The most valuable aspect has been the Little SIS product. It helps us a lot with our Google Classrooms and issues that we have with them, and it gives us a lot more insight into Google Classrooms use.
 

CDW Amplified for Education Cons review quotes

SS
Apr 28, 2023
I wish Amplified would develop a few more tools. There are a few functions that I want to do through an interface like Gopher. For example, I want a tool that lets me quickly browse my organization's publicly available Google documents.
JR Renna - PeerSpot reviewer
May 8, 2023
Immediately after the CDW acquisition, some of our expectations were a little disrupted. For example, when you purchased Chromebooks, you would get service credit that you could turn into hours. Because we purchased the Chromebooks from CDW, and now CDW also owns the company where we would redeem those credits, I don't quite understand that dynamic, but that was impacted. In the last couple of weeks or months, it seems that they're trying to find paths to being flexible with those service credits and stack. That is one area that they may be slowly catching up on, after the acquisition.
LG
May 11, 2023
I believe they've really worked on this, but there could be a deeper integration of their tools within the Google Workspace platform... it would be nice to see more integration from their tools directly with Google Workspace without a 'middleman' or a 'hop, skip, and a jump' process.
Learn what your peers think about CDW Amplified for Education. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,599 professionals have used our research since 2012.
Tiffany Wilson - PeerSpot reviewer
May 2, 2023
It would be good to offer more focused teaching and learning updates accessible to teaching staff.
Jason Strumwasser - PeerSpot reviewer
Apr 27, 2023
I haven't seen the same level of outreach since CDW purchased Amplified. When they were a separate company, there was a little more flexibility and a more personal touch. CDW purchased Amplified IT to add more resources, but I think I've lost that direct connection to the team that I used to have. I would like to see them return to the customer service model they had before the acquisition.
DC
May 10, 2023
Speaking to the empowerment of teachers... Maybe they could hire teachers or teacher leaders to deliver the same types of programs and opportunities that Amplified seems to have been focused on with technical directors and tech leaders.
Denise DeJuliannie - PeerSpot reviewer
May 16, 2023
Little SIS should be built into Google Workspace for Education. It shouldn't be a third-party service that we need to buy. When we pay for the Education Plus platform, the admin should be able to completely control Google Classroom. Google's standard learning management system doesn't give admins much visibility and control aside from seeing who's a member and what classes are happening.
Katie Harmon - PeerSpot reviewer
May 8, 2023
This is really minor, but there are a few tools, add-ons for spreadsheets, put out by a different company, that Amplified doesn't have... If Amplified had something like Sheet Spider, it would be so much better.
AF
Apr 26, 2023
CDW could be better at marketing precisely what they and their product can do. There are sometimes cases where we didn't know the company had a specific capability.
Justin Barnhart - PeerSpot reviewer
May 9, 2023
In the Little SIS interface, when when I'm doing a student search and trying to see where they're rostered, for example, it would be nice to have a little more insight into what the students are actually doing. It would be good to see how much time they spend in their Google Classrooms...

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