The solution's interface appears very simple, but it is very complicated in the back end. So, it removes all the complications that an MSP or an MSSP would normally have. The solution's maintenance depends on whether you run it like an MDR platform where you provide the detection response part for the customer. That would normally be the MSP part. Sometimes, you have customers who are just happy to get an email and tell them what the problem is, and they fix it themselves. If there's no in-house expertise, the MSP or the MSSP can do the maintenance. If there's in-house expertise, it's just a matter of advising them. Overall, I rate the solution an eight out of ten.
