BMC Helix Cloud Security vs Zscaler CSPM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BMC Helix Cloud Security
Ranking in Cloud Security Posture Management (CSPM)
31st
Average Rating
8.0
Number of Reviews
5
Ranking in other categories
Cloud Workload Protection Platforms (CWPP) (25th)
Zscaler CSPM
Ranking in Cloud Security Posture Management (CSPM)
22nd
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the Cloud Security Posture Management (CSPM) category, the mindshare of BMC Helix Cloud Security is 0.3%, down from 0.5% compared to the previous year. The mindshare of Zscaler CSPM is 1.1%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Security Posture Management (CSPM)
Unique Categories:
Cloud Workload Protection Platforms (CWPP)
0.2%
No other categories found
 

Featured Reviews

DG
Jul 31, 2023
A highly scalable and straightforward solution with a knowledgeable support team
We use the product for IT service requests Role-based security is a valuable feature. The solution is pretty straightforward. I want the role-based security feature to be improved. We can provide group security, but we have to go in and individually configure the roles for other features. I…
NP
Jan 15, 2024
Secure and scalable internet access, maintaining stability, providing robust technical support and ensuring consistent policy enforcement across various user locations
Occasionally, issues arise in the LogStack by a third party, particularly for government websites accessed by numerous users. This can trigger false positives, causing certain IP ranges to be perceived as a security threat or associated with malicious activities, resulting in blocks. In such instances, we often find ourselves waiting for the block to be lifted or having to engage with the concerned website administrators. This is where Zscaler's expertise becomes crucial in addressing false positive blocks, as these incidents might not necessarily indicate malicious intent but could be errors affecting access to the platform. It is recommended that they incorporate EDR features into their offerings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"Role-based security is a valuable feature."
"The product provides a seamless user experience."
"The most valuable feature is its seamless integration capabilities, streamlining the process by eliminating the need for extensive installations."
"This secure connection allows users to connect to the Zscaler VPN and access the resources on the office network, making it a highly valuable component of our system."
"The agent's versatility is notable, used for digital experience monitoring to collect valuable endpoint metrics for troubleshooting."
 

Cons

"I want the role-based security feature to be improved."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"The UI could be more user-friendly."
"Occasionally, there are certain delays in report generation."
"Having a Zscaler-specific device could streamline this process and provide a more consistent user experience across diverse branches."
"The product is not reliable."
"Occasionally, issues arise in the LogStack by a third party, particularly for government websites accessed by numerous users."
 

Pricing and Cost Advice

"The pricing is based on an annual subscription, upfront, and it's based on cloud assets. Whether your assets are in Azure and AWS combined, the tool tells you how many assets are being scanned and that's the number used for pricing."
"It is a subscription model with term licensing that is usually yearly. This includes, not only the product, but support and maintenance. It is based on cloud assets. Therefore, if you have 100 cloud assets, those cloud assets are measured based on evaluation or transactions. For example, if I'm evaluating that cloud asset for CIS compliance, PCI compliance, and AWS best practices, that asset gets evaluated three times, as those are three transactions. However, the license model is based on peak asset usage. So, over a year, if you deploy 100, 1000, 500, and then 2000 assets, you will be charged for the 2000 peak of assets managed by Helix Cloud Security."
"In the long run, cloud services are not inherently costly."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
16%
Real Estate/Law Firm
7%
Energy/Utilities Company
7%
Computer Software Company
15%
Financial Services Firm
9%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about BMC Helix Cloud Security?
The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities.
What is your experience regarding pricing and costs for BMC Helix Cloud Security?
I would rate the price of BMC Helix Cloud Security as a seven in terms of costliness. It is not the cheapest option available, as it tends to be more expensive than some competitors, but it offers ...
What needs improvement with BMC Helix Cloud Security?
BMC Helix Cloud Security has room for improvement in terms of integrating its various features. It currently consists of separate point solutions that don't flow together as seamlessly as they coul...
What do you like most about Zscaler Cloud Protection?
This secure connection allows users to connect to the Zscaler VPN and access the resources on the office network, making it a highly valuable component of our system.
What is your experience regarding pricing and costs for Zscaler Cloud Protection?
The perception of cloud services being expensive is often a result of the initial migration costs, especially when transitioning from traditional and limited MPLS environments. In the long run, clo...
What needs improvement with Zscaler Cloud Protection?
Occasionally, issues arise in the LogStack by a third party, particularly for government websites accessed by numerous users. This can trigger false positives, causing certain IP ranges to be perce...
 

Also Known As

TrueSight Cloud Security, SecOps Policy Service
Zscaler Cloud Protection
 

Learn More

 

Overview

 

Sample Customers

NHS, Vodafone, Kansas City Life, SKY Italia, Cybera
Information Not Available
Find out what your peers are saying about BMC Helix Cloud Security vs. Zscaler CSPM and other solutions. Updated: May 2024.
787,779 professionals have used our research since 2012.