Microsoft Remote Desktop Services vs TeamViewer Pilot comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Remote Desktop Se...
Ranking in Remote Access
2nd
Average Rating
8.0
Number of Reviews
76
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (1st)
TeamViewer Pilot
Ranking in Remote Access
29th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the Remote Access category, the mindshare of Microsoft Remote Desktop Services is 16.3%, down from 18.6% compared to the previous year. The mindshare of TeamViewer Pilot is 0.1%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
Unique Categories:
Virtual Desktop Infrastructure (VDI)
2.9%
No other categories found
 

Featured Reviews

NM
Nov 8, 2022
Good features, fair pricing, and helpful support
The product helps assess our system I like the way it can assess our system.  The features it has already serves or needs. The initial setup is very simple.  It is quite stable.  The product offers good pricing. Technical support has been helpful.  I don't need any other new features. It works…
UdaySiddu - PeerSpot reviewer
Nov 2, 2021
Good tech support
We install the software for our customers for purposes of controlling their businesses and resolving technical issues. We use it on particular devices and locations, so that our customers may be parties to the content of our discussions.  The location markings can appear incorrectly. If the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility."
"It's largely stable."
"The most valuable feature is ease of use."
"It works fine, and it is largely issue-free."
"The most valuable feature of this solution at the moment is the HTML5 web client. You get a browser experience, not just the terminal sort of client, and the integration with Azure multi-factor application."
"The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server."
"The most valuable features are it is fast and cost-effective."
"The solution offers good value for money."
"It's easy enough to use."
"Technical support has good responsiveness."
 

Cons

"We'd like, in the future, if it would work with Linux or Unix-based operating systems or even Mac."
"We've had issues with security breaches."
"We are searching for a product with better remote access and remote sessions."
"Updates sometimes impact the application and we have system crashes."
"The DB card needs improvement. I have a lot of experience with other competitors and Citrix is better than VMware and Microsoft. Citrix has more extensive features."
"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."
"We'd like more granular security control of the desktop services."
"Microsoft still has some really bad remote desktop appliance for Mac."
"It's quite power-hungry and some customers complain that it drains the batteries on their smartphones very quickly."
"The location markings can appear incorrectly."
 

Pricing and Cost Advice

"The cost of the solution is low."
"The pricing is moderate."
"The pricing could always be improved."
"The solution is expensive. My company pays toward the monthly licensing costs of the solution...The additional cost, apart from the solution's licensing cost, is related to the technical support a user wants."
"The price of Microsoft Remote Desktop Services is reasonable. The solution can come for free for some clients with certain agreements."
"Microsoft Remote Desktop Services is less expensive than some other solutions on the market."
"The solution is overly expensive."
"The solution has a pretty comparable pricing."
"It is not an expensive product."
"We pay for the licensing monthly."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
9%
Financial Services Firm
9%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
The tool must be cheaper. It should provide an option to pay the license fee once in a year or once in two years.
What needs improvement with Microsoft Remote Desktop Services?
When we update the environment, we face problems sometimes, and the users cannot use the system.
Ask a question
Earn 20 points
 

Also Known As

Remote Desktop Services, MS Remote Desktop Services
No data available
 

Overview

 

Sample Customers

Bank Alfalah Ltd.
Information Not Available
Find out what your peers are saying about Microsoft Remote Desktop Services vs. TeamViewer Pilot and other solutions. Updated: June 2024.
787,817 professionals have used our research since 2012.