We performed a comparison between Citrix Workspace vs. Microsoft Remote Desktop Services based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Citrix Workspace has the winning edge in this comparison. It has better ratings when it comes to features, ROI, and service and support.
"I can access it from anywhere."
"The ease of access and the confidentiality and security that it provides is what we like best."
"From my perspective, the most valuable feature is the manageability."
"The service dash and Workspace Environment Manager service are good features."
"It is a stable solution."
"It is a very scalable solution."
"It is stable, easy to scale, and provides secure remote access."
"Troubleshooting Citrix is pretty straightforward."
"It's almost an out of the box function once you have installed the other components."
"The product saves time."
"Microsoft Remote Desktop Services is highly stable."
"The technical support is good."
"It's part of the Microsoft Operating system and is free."
"The solution is really fast."
"The product is stable."
"The performance meets our requirements and the stability is good."
"Citrix Workspace can improve by being more secure, but this would apply to any solution not only Citrix Workspace."
"Integration with other vendors could be improved."
"When there are technical issues, sometimes we can't get on the cloud."
"The product's technical support services need improvement."
"I have noticed that the current compatibility issue with the latest version of Windows 11 is a concern for me and my client. While the client has support for Windows 11, it appears that the Citrix Workspace is only compatible with Windows 10, which does not support the newest version. This is an area that I believe could be improved upon."
"The ITSM adapters need to be enhanced."
"The application is now very complex. We started with Citrix on PCs. Now, to access the same application, we need to have a StoreFront Server, the Delivery Controller, and Citrix License Server. It's now very complex."
"There is room for slight improvement in performance optimization and interface refinement."
"I want to connect easily from an external network even when I'm not in my enterprise or company. It should be easy to connect or integrate Microsoft Teams, for example, with Microsoft Remote Desktop Services."
"We'd like them to continue to improve on security."
"There have been some network issues in the solution. So, when we used to connect it, the solution suddenly got disconnected. So the network part needs to be improved."
"The training profiles could be better."
"The stability could be improved."
"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."
"Microsoft Remote Desktop Services could improve by having a better application for managing multiple sessions. There used to be one but they stopped supporting it."
"Updates sometimes impact the application and we have system crashes."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Citrix Workspace is ranked 6th in Virtual Desktop Infrastructure (VDI) with 26 reviews while Microsoft Remote Desktop Services is ranked 1st in Virtual Desktop Infrastructure (VDI) with 76 reviews. Citrix Workspace is rated 8.4, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Citrix Workspace is most compared with VMware Workspace ONE, VMware Horizon View, OpenText Exceed TurboX, Nerdio and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Parallels Access and Apache Guacamole. See our Citrix Workspace vs. Microsoft Remote Desktop Services report.
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We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.