Microsoft Remote Desktop Services vs N-able Take Control comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Remote Desktop Se...
Ranking in Remote Access
2nd
Average Rating
8.0
Number of Reviews
76
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (1st)
N-able Take Control
Ranking in Remote Access
19th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the Remote Access category, the mindshare of Microsoft Remote Desktop Services is 16.3%, down from 18.6% compared to the previous year. The mindshare of N-able Take Control is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
Unique Categories:
Virtual Desktop Infrastructure (VDI)
2.9%
No other categories found
 

Featured Reviews

Yousra Azzouz - PeerSpot reviewer
Jul 7, 2022
Reliable, works well, and is quick to deploy
We use it in our bank. We have some servers, and more than two users go remotely with them. We prepare with the Microsoft engineer servers that take them and the license for the users when they need them It has generally improved how our organization functions. The solution is now stable. The…
GH
Nov 17, 2021
Valuable remote access feature, highly stable, and scalable
There are multiple Take Controls, but I am using N-able Take Control as part of my dashboard. I don't use it in remote access to repair N-able Take Control has saved me a lot of time driving back and forth to the customer's site. I do not need to do this by using the solution. The most valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution offers good value for money."
"The solution is now stable."
"I like that it works. In most cases, it's predictable. You know what you get."
"The most valuable feature is the ease of use."
"We use it to connect to the legacy system."
"The most valuable feature is that it gives me full accessibility to my servers."
"It's pretty stable."
"The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration."
"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."
"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."
 

Cons

"We'd like them to continue to improve on security."
"It could be made simpler from a management perspective."
"I want to connect easily from an external network even when I'm not in my enterprise or company. It should be easy to connect or integrate Microsoft Teams, for example, with Microsoft Remote Desktop Services."
"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."
"There are times I get disconnected from the service and when one or two attempts to establish a remote connection. Microsoft should show where the problem is, I have to find it by myself."
"We find the services are not as transparent as we would like for our integration with Citrix."
"Microsoft Remote Desktop Services is only available for the professional version of the Windows operating system. This restricts a lot of users. The feature should be available for all versions."
"The only issue I experienced was with the initialization of the session, which affected the stability of the solution."
"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."
"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."
 

Pricing and Cost Advice

"The pricing is moderate."
"There is a licensing cost."
"Microsoft Remote Desktop Services comes free as part of Microsoft Windows."
"I rate the price of Microsoft Remote Desktop Services a three out of five."
"It's not an expensive solution."
"The solution is expensive. Since things are made to be a bit easier in the solution, the solution's cost is a bit on the higher side."
"The price of Microsoft Remote Desktop Services is reasonable."
"The cost of the solution is low."
"N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
9%
Financial Services Firm
9%
Manufacturing Company
8%
Computer Software Company
21%
Comms Service Provider
9%
Construction Company
9%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
The tool must be cheaper. It should provide an option to pay the license fee once in a year or once in two years.
What needs improvement with Microsoft Remote Desktop Services?
When we update the environment, we face problems sometimes, and the users cannot use the system.
What do you like most about N-able Take Control?
Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them.
What is your experience regarding pricing and costs for N-able Take Control?
It's bundled with N-central, but there's a separate option if you only want Take Control.
What needs improvement with N-able Take Control?
We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service.
 

Also Known As

Remote Desktop Services, MS Remote Desktop Services
SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control
 

Learn More

 

Overview

 

Sample Customers

Bank Alfalah Ltd.
Bainbridge Technology Solutions, NKIT Systems
Find out what your peers are saying about Microsoft Remote Desktop Services vs. N-able Take Control and other solutions. Updated: June 2024.
787,779 professionals have used our research since 2012.