JumpCloud vs OneLogin by One Identity comparison

Comparison Buyer's Guide

Executive Summary

We performed a comparison between JumpCloud and OneLogin by One Identity based on real PeerSpot user reviews.

Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed JumpCloud vs. OneLogin by One Identity Report (Updated: June 2024).

Buyer's Guide

JumpCloud vs. OneLogin by One Identity

June 2024

Download the complete report

Helped 789,135 peers since 2012

Categories and Ranking

Omada Identity

Mindshare comparison

As of June 2024, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Omada Identity is 2.2%, down from 3.7% compared to the previous year. The mindshare of JumpCloud is 2.9%, down from 5.4% compared to the previous year. The mindshare of OneLogin by One Identity is 1.4%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Unique Categories:

User Provisioning Software

5.6%

Identity Management (IM)

4.1%

Single Sign-On (SSO)

3.2%

Featured Reviews

reviewer2384430

IT Team manager at a financial services firm with 10,001+ employees

Mar 28, 2024

Helps us make faster decisions, streamline identity access provisioning, and save time

Omada helped us deploy IGA within 12 weeks by focusing on fundamentals and best practices. Omada's identity analytics helps us make faster decisions. Omada is set up to remove employee access as soon as an employee leaves the organization. This improves our security posture. Omada can streamline identity access provisioning by up to 5 percent. This efficiency is achieved by focusing automation on frequently used access rights, primarily those assigned to D groups. Omada helps us consolidate some of our access management systems. However, we don't rely solely on Omada for all our access management needs. We also use Jira for other access management functions. Omada Identity helped us save around 20 percent of our time. The out-of-the-box connectors from Omada are easy to use.

Read full review

Brian Reichow

President/Owner at Escape

Sep 18, 2023

Time saving, effective cloud directory and single sign-on authentication, with rapid implementation

JumpCloud could improve its synchronization of groups with Microsoft 365. At this point, only mail-enabled security groups can be synced. This leaves plenty of situations where I still have to create groups in Office 365 because I can't make them in JumpCloud and have them synchronize. If this was possible, I wouldn't have to go into the Office 365 dashboard for user management as much as I do. I would like to see the continued addition of premade integrations with various cloud applications and services. There are hundreds of them in the solution currently, but there could always be more.

Read full review

Ben Ruset

Senior Director of Infrastructure at Whip Media

Jan 19, 2024

Streamlines access management with top-notch support, and a user-friendly interface, making it a highly effective solution for businesses of all sizes

During my evaluation of various products, one standout feature of OneLogin that impressed me was their mobile app for authentication through push notifications. Unlike traditional methods involving rotating codes, the OneLogin app simplifies the process by sending a push notification asking if the login attempt is legitimate. If confirmed, the login proceeds seamlessly. The primary benefit is its user-friendly interface, making it particularly accessible for non-technical users. One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance. Their sales team has also been highly responsive and helpful in connecting me with necessary resources, although we haven't faced any major challenges.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."

"Omada's most valuable aspect is its usability."

"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."

"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."

"I appreciate all the support we receive from Omada."

"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."

"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."

"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."

More Omada Identity pros

"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."

"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."

"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."

"The solution is stable."

"The product enables device management."

"After deploying to the cloud, we had remote device management on all of our corporate laptops."

"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."

"The usual authentication and authorization, which were all controlled into one portal, are very convenient."

More JumpCloud pros

"It's super useful to have a single pane of glass when it comes to access management."

"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."

"The solution's ability to save and manage of all my passwords is great."

"Ease of integration with AD."

"OneLogin is efficient."

"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."

"The most valuable feature is the ease with which we can manage the sign-on feature."

"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."

More OneLogin by One Identity pros

Cons

"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."

"If I had to name one thing, it would be the user interface (UI)."

"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."

"The Omada support response time has room for improvement."

"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."

"It is not possible to customize reports on Omada Identity."

"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."

"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."

More Omada Identity cons

"Lacks the ability to have various VPN applications."

"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."

"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."

"For improvement, the tool should introduce more customization options."

"The visual tool and interface must be more fine-tuned."

"Support is not good enough."

"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."

"It could dip into CI/CD tooling as well. That would be a very interesting part to see."

More JumpCloud cons

"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."

"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."

"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."

"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."

"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."

"The tool must be made more robust."

"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics."

"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."

More OneLogin by One Identity cons

Pricing and Cost Advice

"It is not cheap. It is expensive, but compared to what we did almost three years ago, it is value for money. It is worth it."

"Omada continues to be very competitive on pricing, especially on the Omada cloud product."

"It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."

"From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."

"The pricing is too high for SMBs."

"While Omada Identity carries a premium price tag, it proves to be cost-effective."

"Omada Identity is very reasonably and competitively priced."

"My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."

More Omada Identity pricing and cost advice

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

"The solution is pretty expensive."

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."

More JumpCloud pricing and cost advice

"The pricing and licensing are reasonable. It is much cheaper than other products."

"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."

"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."

"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."

"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."

"Surprisingly expensive given the price of on-premise solutions."

"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."

"The price of the licensing is fine."

See which vendors are best for you

Use our free recommendation engine to learn which Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions are best for your needs.

See recommendations

789,135 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

Government

Computer Software Company

19%

Financial Services Firm

Government

Comms Service Provider

Computer Software Company

26%

Financial Services Firm

Retailer

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Omada Identity?

We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10...

See all answers

What is your experience regarding pricing and costs for Omada Identity?

My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not awar...

See all answers

What needs improvement with Omada Identity?

There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a rec...

See all answers

What do you like most about JumpCloud?

The product enables device management.

See all answers

What is your experience regarding pricing and costs for JumpCloud?

The solution is pretty expensive. It costs us EUR 250 per user per month. It was a point of hesitation for us. We can...

See all answers

What needs improvement with JumpCloud?

We need more multi-factor authentication possibilities. I opened a ticket for it. However, it is not configurable in ...

See all answers

What do you like most about OneLogin by One Identity?

OneLogin is efficient.

See all answers

What needs improvement with OneLogin by One Identity?

I'd like it to have a customization section that displays the company's offerings, categorized by different topics. I...

See all answers

What is your primary use case for OneLogin by One Identity?

We use OneLogin to log in to all our different systems. This means I only need to go to the OneLogin portal to access...

See all answers

Comparisons

SailPoint Identity Security Cloud vs Omada Identity

Compared 25% of the time

Microsoft Entra ID vs Omada Identity

Compared 18% of the time

Saviynt vs Omada Identity

Compared 13% of the time

One Identity Manager vs Omada Identity

Compared 8% of the time

SAP Identity Management vs Omada Identity

Compared 8% of the time

More Omada Identity Competitors

Google Cloud Identity vs JumpCloud

Compared 23% of the time

Microsoft Entra ID vs JumpCloud

Compared 23% of the time

Microsoft Intune vs JumpCloud

Compared 9% of the time

Scalefusion vs JumpCloud

Compared 6% of the time

Cisco Duo vs JumpCloud

Compared 5% of the time

More JumpCloud Competitors

Auth0 vs OneLogin by One Identity

Compared 21% of the time

Microsoft Entra ID vs OneLogin by One Identity

Compared 20% of the time

Okta Workforce Identity vs OneLogin by One Identity

Compared 18% of the time

LastPass vs OneLogin by One Identity

Compared 12% of the time

One Identity Manager vs OneLogin by One Identity

Compared 7% of the time

More OneLogin by One Identity Competitors

Product Reports

Buyer's Guide

Omada Identity

June 2024

Download Omada Identity product report

Buyer's Guide

JumpCloud

June 2024

Download JumpCloud product report

Buyer's Guide

OneLogin by One Identity

June 2024

Download OneLogin by One Identity product report

Also Known As

Omada Identity Suite, Omada Identity Cloud

No data available

OneLogin, OneLogin Workforce Identity

Learn More

Video not available

Omada

JumpCloud

One Identity

Overview

Omada Identity delivers an end-to-end identity and access management solution with essential identity governance functionality for secure, compliant, and efficient administration of all users' access rights across on-premises or cloud-based systems. The solution provides configurable best practice processes that covers all identity and access related scenarios from providing an access risk overview, management of identities lifecycle, to automated enforcement of policies.

JumpCloud is a comprehensive cloud-based directory platform that provides secure and centralized user management for organizations. It offers a wide range of features including user authentication, single sign-on, device management, and multi-factor authentication.

With JumpCloud, businesses can easily manage user access to various applications, systems, and networks, ensuring enhanced security and productivity. The platform supports a variety of operating systems and integrates seamlessly with popular productivity tools.

JumpCloud also offers a robust API, enabling organizations to automate user management processes and integrate with other systems. Overall, JumpCloud simplifies user management, enhances security, and improves productivity for businesses of all sizes.

OneLogin by One Identity is a cloud-based access management solution for the modern enterprise. It delivers secure access for every user, every app and every device to meet an organization’s Workforce and Customer and Identity and Access Management (CIAM) needs.

OneLogin provides secure single sign-on, multi-factor authentication (supporting a wide array of passwordless authentication factors), adaptive authentication, desktop-level MFA, directory integration with AD, LDAP, G Suite and other external directories, identity lifecycle management and much more. OneLogin advanced authentication capabilities provide multi-layer, context aware and risk-based protection, minimizing the most common attacks and resulting in increased security, a frictionless user experience, and compliance with regulatory requirements. Furthermore, OneLogin’s user-friendly interface and streamlined design make it easy for end users and IT administrators to navigate the platform and remain productive.

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.

Buyer's Guide

JumpCloud vs. OneLogin by One Identity

June 2024

Free Report: JumpCloud vs. OneLogin by One Identity

Find out what your peers are saying about JumpCloud vs. OneLogin by One Identity and other solutions. Updated: June 2024.

DOWNLOAD NOW

789,135 professionals have used our research since 2012.

See our JumpCloud vs. OneLogin by One Identity report.

See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors, best Single Sign-On (SSO) vendors, and best Identity Management (IM) vendors.

We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.