We performed a comparison between Microsoft Entra ID and Omada Identity based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It offers good Microsoft integration capabilities."
"The scalability of the product is decent."
"Conditional access is a very important feature where a specific user can be restricted such that they cannot connect to the application if they travel outside of the US."
"It's something we have to deal with every day. It is present. If you're in a domain environment, you'll need it to log in. If you work in a Microsoft-centric environment, you can't avoid it."
"Just because I've been in the Azure space since it started out and in the Microsoft Cloud AD since the BPOS days in the early 2000s, and it's just a product that made life simpler for my clients to be able to integrate everything."
"The interface is well laid out and it is easy to navigate."
"Single sign-on provides flexibility and helps because users don't want to remember so many passwords when logging in. It's a major feature. Once you log in, you have access to all the applications. It also enables us to provide backend access controls to our users, especially when it comes to groups, as we are trying to normalize things."
"The best feature is the single sign-on provision for the various type of users."
"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"The customer success and support teams have been crucial."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"The product could be more cost-effective."
"The product needs to be more user-friendly."
"Many people believe that the Azure Active Directory is overly complicated and antiquated."
"Having more training would be quite helpful."
"They can improve how people manage their accounts. They can simplify and provide more information about adding or updating a phone number or email id in the MSA account. A lot of time users do get confused about where to go. For example, if I've changed my mobile number, where do I go and change my mobile number in the MSA account? A lot of time, employees think if they change the phone number in the HR database, it'll automatically get changed on the MSA account, which is not the case. Microsoft can simplify that and add these questions in the FAQ documents as well."
"It would be an improvement if Authenticator made it easier to recover the app if you reboot your cellphone and lose access."
"I would rate it an eight out of ten. The price plays a factor in the rating."
"I want better integration between Azure AD and the on-prem environment because there are currently limitations that can hamper employee experience. We use a feature called password writeback, that can be challenging to implement in a hybrid environment. Employees can change their passwords using a self-service password reset (SSPR) feature, which reflects from the cloud to the on-prem identity, but not the other way around. Currently, there is no way to reflect passwords from on-prem identities to the cloud."
"Functionality and usability could be improved."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"Omada's reporting functionality is limited and could benefit from greater customization."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
Microsoft Entra ID is ranked 1st in Identity Management (IM) with 190 reviews while Omada Identity is ranked 4th in Identity Management (IM) with 46 reviews. Microsoft Entra ID is rated 8.6, while Omada Identity is rated 8.2. The top reviewer of Microsoft Entra ID writes "Saves us time and money and features Conditional Access policies, SSPR, and MFA". On the other hand, the top reviewer of Omada Identity writes "The solution has sped up employee onboarding while reducing manual work". Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Ping Identity Platform and Okta Workforce Identity, whereas Omada Identity is most compared with SailPoint Identity Security Cloud, Saviynt, One Identity Manager, SAP Identity Management and CyberArk Privileged Access Manager. See our Microsoft Entra ID vs. Omada Identity report.
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