We performed a comparison between One Identity Manager and OneLogin by One Identity based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"One Identity enables us to provide users with permissions for only the roles that they need. We can use segmentation to ensure that users don't have roles that can cause trouble in the business."
"This solution is quite flexible. We have a lot of customization since we have our own business processes."
"It is easy to extend the product for custom purposes."
"The solution does help us efficiently manage lots of authorizations automatically."
"One Identity Manager's account creation feature stands out as its most valuable functionality."
"The connection with multiple systems is what makes it flexible. We can create the accounts flexibly, enabling access to other systems. In addition to Active Directory, it can extend to SAP, to Salesforce, to Office 365, etc."
"There are a lot of valuable features, including connectors, attestations, and workflow."
"The back-end, its capabilities, and workflows are very good."
"The solution allows the user to search logs based on a specific time."
"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."
"Ease of integration with AD."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"OneLogin is efficient."
"Documentation."
"The solution's ability to save and manage of all my passwords is great."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"The user interface should have a more flexible design, where you can change it to your requirement."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"The system role manager, or some of the roles that are inside Identity Manager, are limited to one user. It would be more flexible if these responsibility roles could be attached to many people."
"I would like to see a lot more integration with our platforms, more on the connector side."
"The interface can be a bit complex for an administrator to manage."
"The user experience is good, but it can be improved. There are a lot of features in the administration part, and they need better documentation. For example, they need to explain the main reason for a feature, and what the tables are in the database. It needs better documentation about all the features that are in the solution."
"Right now, they run an on-prem solution. Our preferred solution for cloud is Azure. So, we have yet to determine how we want to take this forward, because at this time, we are only using Graph APIs to do some Azure-related actions."
"The philosophy behind One Identity Manager has always been that there's not one way of working and that you can set it up according to your own identity and access management philosophy, but what would make it better is by shortening the setup time and the learning curve time. If the team could create some best practices with a wizard to set the solution up within companies, that would be a killer feature and would help make identity access management more approachable. That would also help companies that don't have the resources or a dedicated team to set up One Identity Manager. What I'd like to see in the next release of the solution is the addition of just released application governance parts. That would sound promising. It would also be interesting if the team sets up best practice startup wizards, so you could set up One Identity Manager according to selectable best practice wizards instead of setting it up completely by yourself."
"The initial setup was complex. We have a lot of different systems. The journey from implementing to joining all the systems was difficult."
"Make the logging and debugging easier to find, because I'm always confused, "Where do I have to go to turn this log on if I want to see it?""
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."
"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics."
"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"The tool must be made more robust."
"having a RESTful implementation instead of RPC would have been more desirable."
"To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that."
One Identity Manager is ranked 2nd in User Provisioning Software with 75 reviews while OneLogin by One Identity is ranked 7th in User Provisioning Software with 16 reviews. One Identity Manager is rated 8.0, while OneLogin by One Identity is rated 8.6. The top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". On the other hand, the top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". One Identity Manager is most compared with SailPoint Identity Security Cloud, Oracle Identity Governance, EVOLVEUM midPoint and Cisco ISE (Identity Services Engine), whereas OneLogin by One Identity is most compared with Auth0, Microsoft Entra ID, Okta Workforce Identity, LastPass and Google Cloud Identity. See our One Identity Manager vs. OneLogin by One Identity report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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