NetIQ Identity Manager vs Symantec Identity Governance and Administration comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in User Provisioning Software
3rd
Ranking in Identity Management (IM)
4th
Average Rating
8.2
Number of Reviews
46
Ranking in other categories
Customer Identity and Access Management (CIAM) (4th)
NetIQ Identity Manager
Ranking in User Provisioning Software
8th
Ranking in Identity Management (IM)
15th
Average Rating
7.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Symantec Identity Governanc...
Ranking in User Provisioning Software
9th
Ranking in Identity Management (IM)
20th
Average Rating
7.6
Number of Reviews
65
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the Identity Management (IM) category, the mindshare of Omada Identity is 4.1%, down from 5.4% compared to the previous year. The mindshare of NetIQ Identity Manager is 2.7%, up from 2.6% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 3.0%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
Unique Categories:
User Provisioning Software
5.6%
Customer Identity and Access Management (CIAM)
3.6%
 

Featured Reviews

BJ
Apr 22, 2024
Provides a clear roadmap, offers a significant advantage over other solutions, and is stable
The current reporting tools in Omada are limited, but we expect significant improvements in the new version. While our current version is outdated, attending user meetings with Omada might be beneficial to voice our needs and influence future updates. However, upgrading our current version isn't an option right now. Instead, we'll migrate our applications to the new Omada version to gain access to its improved reporting functionalities. This is due to our recent merger; the company I previously worked for used the older Omada version, while the new company utilizes the latest one. By migrating applications, we'll benefit from the new features, especially the enhanced auditing tools. These improved tools will allow auditors to generate reports themselves, saving us valuable time. It's great to know that Omada is already working on this functionality, making it a valuable addition for the future. While there's no immediate solution for our current version, the new Omada promises significant improvements.
AA
Oct 28, 2019
Simple implementation and has a customized look and feel
We use this solution primarily for access The main value lies in the simplicity of implementation, as well as its customized look and feel. I cannot specify any areas of improvement. There's no huge thing missing because it's already comprehensive. Now and then, however, there might be a minor…
DS
Apr 18, 2023
Good product with stable use cases
I've used it to manage users, create and update, delete users, change passwords, and assign and change rules. Those are some of the most important cases The most valuable feature, in my opinion, is the option to deploy this solution as a virtual appliance. It's an easy and fast way to deploy the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"Omada offers a technical solution that addresses both our needs."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"The key benefit of Omada Identity is maintaining complete control."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"The customer success and support teams have been crucial."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"The product is easy to use."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"I like the eDirectory feature."
"Streamlines user access, consolidates applications."
"The scalability potential is there if a company needs to expand."
"The product is relatively easier to use than other identity management products."
"Word mining and risk campaigns are the most valuable features of this solution."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"It offers a nice price. It's mid-range."
 

Cons

"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"Documentation can be improved. I have already filed a few suggestions to make documentation more clear and more representative of reality."
"The current reporting tools in Omada are limited, but we expect significant improvements in the new version."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"The web GUI can be improved."
"The reporting and importing have room for improvement."
"The interface is old and outdated, and the design software seems archaic."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"The integrations must be made easier."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"Reporting could be improved."
"Symantec is only on-premises, not on the cloud."
"I find the API boring. I also faced issues while integrating with CA SSO."
"The product works slowly while accessing cloud-native solutions."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
 

Pricing and Cost Advice

"The pricing is okay."
"Omada is expensive."
"Omada isn't cheap or expensive. The licensing model is flexible. I've only had limited interactions with the Omada sales team, but they were positive. They don't sell the customers more licenses than they need. It's important to accurately forecast future usage. For example, we have many licenses that we don't use because we don't have the identities yet. We pay extra, which isn't good."
"From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
"Omada Identity offers a reasonable price point, but it will increase as we transition to the cloud."
"The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
"It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"The solution is quite affordable."
"The price of the solution is a bit high and could be reduced."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"The price is flexible for our existing customers."
"Pricing and licensing models are adequate and reasonable."
"The price is based on the number of users."
"The connector is free, and bundled with the product."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"The product has a good price in competition with another product with the same solution."
"Compared to other options, CA products are not that expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
7%
Government
7%
Computer Software Company
14%
Financial Services Firm
14%
Government
9%
Manufacturing Company
7%
Computer Software Company
26%
Financial Services Firm
14%
Government
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity?
We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10...
What is your experience regarding pricing and costs for Omada Identity?
My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not awar...
What needs improvement with Omada Identity?
There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a rec...
What do you like most about NetIQ Identity Manager?
The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
Identity Manager is more cost-effective for my company. It's a better option compared to more popular products that m...
What needs improvement with NetIQ Identity Manager?
Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy, as well ...
What do you like most about Symantec Identity Governance and Administration?
The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.
What needs improvement with Symantec Identity Governance and Administration?
The product works slowly while accessing cloud-native solutions. They should work on their ability to integrate with ...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Novell Identity Manager
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Learn More

Video not available
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
Sheetz
Acciona, Core Blox, DBS
Find out what your peers are saying about NetIQ Identity Manager vs. Symantec Identity Governance and Administration and other solutions. Updated: June 2024.
787,779 professionals have used our research since 2012.