OpenText Identity Manager vs Symantec Identity Governance and Administration comparison

OpenText Identity Manager vs. Symantec Identity Governance and Administration

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Omada Identity

Mindshare comparison

As of October 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.1%, down from 3.5% compared to the previous year. The mindshare of OpenText Identity Manager is 2.0%, down from 2.0% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 1.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity Management (IM) Market Share Distribution
Product	Market Share (%)
Omada Identity	3.1%
OpenText Identity Manager	2.0%
Symantec Identity Governance and Administration	1.7%
Other	93.2%

Identity Management (IM)

Featured Reviews

Pernilla Hulth

IAM Project Manager (Independent) at a retailer with 10,001+ employees

The interface is easy to use and gives you a solid overview

The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.

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SYAMSUL SALAM

Solutions Architect at Pos DIgicert Sdn Bhd

The product is affordable and easy to use, but the technical support must be improved

The solution is used to manage SSO and login for internal applications The product enables detailed user management. The product is easy to use. Our users found it easier than Microsoft Identity Manager. The solution must add more configurations. There are different types of user identity in…

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Sudip Karmacharya

Information Security Specialist at CAS Trading House

Has a simple GUI and is easy to deploy, but has no proper documentation on how to do backups, and has lengthy configurations and workflows

There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."

"The administrative features and SoD are valuable."

"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."

"The most appealing aspect of Omada Identity is its self-service upgrade system."

"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."

"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."

"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."

"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."

More Omada Identity pros

"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."

"The main value lies in the simplicity of implementation, as well as its customized look and feel."

"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."

"NetIQ does not have a limit on the number of users."

"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."

"The product is easy to use."

"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."

"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."

More OpenText Identity Manager pros

"Streamlines user access, consolidates applications."

"The scalability potential is there if a company needs to expand."

"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."

"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."

"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."

"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."

"Word mining and risk campaigns are the most valuable features of this solution."

"Using the implementation guide, I was able to implement the solution with ease."

More Symantec Identity Governance and Administration pros

Cons

"The security permission inside Omada needs improvement. It's tricky to set up."

"It is not possible to customize reports on Omada Identity."

"Functionality and usability could be improved."

"The current reporting tools in Omada are limited, but we expect significant improvements in the new version."

"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."

"The architecture of the entire system should also be less complex. The way they process the data is complex."

"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."

"Documentation can be improved. I have already filed a few suggestions to make documentation more clear and more representative of reality."

More Omada Identity cons

"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."

"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."

"The integrations must be made easier."

"The interface is old and outdated, and the design software seems archaic."

"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."

"NetIQ Identity Manager could improve by updating the user portal, it is out of date."

"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."

"The vendor must provide an easier console for configuring things for smaller customers."

More OpenText Identity Manager cons

"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."

"The product's technical support could be better."

"The product works slowly while accessing cloud-native solutions."

"The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."

"In the next release, there should be provisioning of your certifications."

"The support from Symantec Identity Governance and Administration could improve."

"A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it."

"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."

More Symantec Identity Governance and Administration cons

Pricing and Cost Advice

"The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."

"It is not cheap. None of these solutions are cheap, but we have good pricing at least for now from a licensing perspective."

"Omada is expensive."

"My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."

"It is licensed per managed user per year."

"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."

"Omada Identity is competitively priced and delivers good value for our money."

"It is not cheap. It is expensive, but compared to what we did almost three years ago, it is value for money. It is worth it."

More Omada Identity pricing and cost advice

"The solution is quite affordable."

"The price of the solution is a bit high and could be reduced."

"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."

"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."

"You just need to be aware that the more systems you connect, the more license fees you have to pay."

"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."

"The price is flexible for our existing customers."

"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."

"The price is based on the number of users."

"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."

"The connector is free, and bundled with the product."

"The product has a good price in competition with another product with the same solution."

"Compared to other options, CA products are not that expensive."

"Pricing and licensing models are adequate and reasonable."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

Government

Computer Software Company

15%

Government

Financial Services Firm

University

Computer Software Company

28%

Manufacturing Company

12%

Performing Arts

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	41

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	3
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	9
Large Enterprise	45

Questions from the Community

What do you like most about Omada Identity Cloud?

As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...

What is your experience regarding pricing and costs for Omada Identity Cloud?

They are positioned at a good price point. They are lower than some of their competitors.

What needs improvement with Omada Identity Cloud?

The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...

What do you like most about NetIQ Identity Manager?

The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with...

What is your experience regarding pricing and costs for NetIQ Identity Manager?

The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it ...

What needs improvement with NetIQ Identity Manager?

The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how t...

What do you like most about Symantec Identity Governance and Administration?

The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.

What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?

The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensi...

What needs improvement with Symantec Identity Governance and Administration?

Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces...

SailPoint Identity Security Cloud vs Omada Identity

Comparisons

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SailPoint Identity Security Cloud vs OpenText Identity Manager

Compared 21% of the time

Microsoft Entra ID vs OpenText Identity Manager

Compared 16% of the time

One Identity Manager vs OpenText Identity Manager

Compared 9% of the time

EVOLVEUM midPoint vs OpenText Identity Manager

Compared 7% of the time

One Identity Active Roles vs OpenText Identity Manager

Compared 5% of the time

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SailPoint Identity Security Cloud vs Symantec Identity Governance and Administration

Compared 18% of the time

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Compared 9% of the time

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Product Reports

Omada Identity

Download Omada Identity product report

OpenText Identity Manager

Download OpenText Identity Manager product report

Symantec Identity Governance and Administration

Download Symantec Identity Governance and Administration product report

Symantec Identity Governance and Administration report

Also Known As

Omada Identity Suite, Omada Identity Cloud

Novell Identity Manager

CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance

Overview

Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.

Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.

What are the critical features of Omada Identity?

Identity Lifecycle Management: Automates the process of creating, updating, and deactivating user identities throughout their lifecycle.
Access Governance: Ensures that users have appropriate access rights, enabling continuous monitoring and recertification of access.
Compliance Reporting: Provides comprehensive reporting capabilities to demonstrate compliance with regulatory requirements.
Role-Based Access Control (RBAC): Simplifies the assignment and management of access rights based on user roles within the organization.
Self-Service Access Requests: Empowers users to request access to resources through a user-friendly portal, reducing administrative burden.
Integration Capabilities: Seamlessly integrates with various systems, applications, and data sources for unified identity and access management.

What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?

Improved Security: By ensuring that only authorized users have access to sensitive information, Omada Identity enhances overall security posture.
Regulatory Compliance: Helps organizations meet compliance requirements by providing detailed audit trails and reporting features.
Operational Efficiency: Automates routine identity management tasks, reducing manual effort and freeing up IT resources for strategic initiatives.
User Productivity: Streamlines access management processes, enabling users to quickly obtain the resources they need to perform their jobs.
Reduced Risk: Minimizes the risk of data breaches and insider threats by enforcing strict access controls and continuous monitoring.

Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.

Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.

In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.

Omada

OpenText Identity Manager provides event-driven capabilities with real-time synchronization and integration across multiple systems. Known for its flexibility, it offers features like password sync, access management, and directory synchronization.

OpenText Identity Manager is a comprehensive identity management platform, designed to support role-based provisioning and seamless integration of external systems. Its notable features include the Designer and Analyzer tools and robust self-service password management, enhancing its usability. Organizations leverage its event-driven architecture for real-time synchronization and detailed tracing, facilitating efficient identity management across different data sources. However, enhancements in Windows OS compatibility, user interface modernization, and cloud support are needed. Training remains crucial, given the system's complexity and unique language.

What are the Key Features of OpenText Identity Manager?

Real-time Synchronization: Event-driven architecture enables instant updates across systems.
Role Based Provisioning: Streamlines managing roles and permissions within organizations.
Flexible Integration: Connects with multiple data sources, enhancing system interoperability.
Password Synchronization: Simplifies password management across platforms.
Access Management: Offers tools to manage permissions and security with ease.

Why Consider OpenText Identity Manager in Reviews?

Comprehensive Support: Offers identity lifecycle management, enhancing user experience.
Security Enhancements: Improves compliance management and access control.
Scalability: Efficiently supports large-scale enterprise environments.
Integration Capabilities: Connects seamlessly with existing infrastructure.

In industries ranging from large corporations to local banks, OpenText Identity Manager supports account provisioning and access management, primarily through Active Directory integration. By connecting with applications like Oracle, PeopleSoft, and Office 365, it facilitates lifecycle and compliance management. Its deployment aids training and real-world application with single sign-on options for internal applications, providing a comprehensive identity management solution for diverse environments.

OpenText

The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.

While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.

Broadcom

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing

Sheetz

Acciona, Core Blox, DBS

OpenText Identity Manager vs. Symantec Identity Governance and Administration