We performed a comparison between SAP Identity Management and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"Omada's most valuable aspect is its usability."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The administrative features and SoD are valuable."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"It provides basic automatic user administration and role provisioning to save time."
"The setup process is straightforward."
"The most valuable feature is the user experience for managing information."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"Automated provisioning removes manual labor and manual provisioning."
"Connector Xpress and Policy Xpress and the new interface."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"It has improved our user management. It is definitely streamlined."
"Word mining and risk campaigns are the most valuable features of this solution."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"Omada Identity has a steep learning curve."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"The security permission inside Omada needs improvement. It's tricky to set up."
"The reporting on the warehouse data and the import process both have room for improvement."
"Functionality and usability could be improved."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
"SAP Identity Management can improve risk analysis and authority checks."
"Research and marketing need to be improved."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"I have encountered issues with the host authentication feature."
"The pricing could be better."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"Provisioning has a dependency on Windows."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."
"The support from Symantec Identity Governance and Administration could improve."
"Reporting could be improved."
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SAP Identity Management is ranked 12th in Identity Management (IM) with 13 reviews while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. SAP Identity Management is rated 7.8, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of SAP Identity Management writes "Allows for seamless integration and provides a unified login experience ". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". SAP Identity Management is most compared with SailPoint Identity Security Cloud, SAP Customer Data Cloud, Microsoft Identity Manager, Saviynt and EVOLVEUM midPoint, whereas Symantec Identity Governance and Administration is most compared with SailPoint Identity Security Cloud, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, Cisco ISE (Identity Services Engine) and BeyondTrust Endpoint Privilege Management. See our SAP Identity Management vs. Symantec Identity Governance and Administration report.
See our list of best Identity Management (IM) vendors and best User Provisioning Software vendors.
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