Instana Infrastructure Monitoring vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Instana Infrastructure Moni...
Ranking in IT Infrastructure Monitoring
37th
Average Rating
9.6
Number of Reviews
2
Ranking in other categories
Cloud Monitoring Software (30th)
OpsRamp
Ranking in IT Infrastructure Monitoring
17th
Average Rating
7.8
Number of Reviews
10
Ranking in other categories
Event Monitoring (4th), AIOps (6th)
 

Mindshare comparison

As of June 2024, in the IT Infrastructure Monitoring category, the mindshare of Instana Infrastructure Monitoring is 0.6%, up from 0.4% compared to the previous year. The mindshare of OpsRamp is 2.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
Unique Categories:
Cloud Monitoring Software
1.8%
Event Monitoring
12.4%
AIOps
10.1%
 

Featured Reviews

Hakimuddin Ronaque - PeerSpot reviewer
May 7, 2024
Has the capability to automatically integrate with a large number of products
Scalability-wise, I rate the solution an eight out of ten. I have not worked much on other technologies, like SAP or VMware's virtualization part, on-prem infrastructure, or cloud infrastructure. Instana Infrastructure Monitoring is so fast and easy to adapt that it works fine. I have not explored other operating systems or infrastructure solutions because my company doesn't have that customer scale. Most of our customers are on-prem or on AWS or Azure, but Instana Infrastructure Monitoring adapts to their infrastructure very well. My company came to know how well Instana Infrastructure Monitoring adapts to our customers' infrastructures when we take care of the PoC phase. Around 12 to 15 people in my company use the product.
VA
Jul 6, 2022
User-friendly, mature, efficient, and reasonably priced
There is definitely room for improvement. Not every tool, particularly OpsRamp, is 100 percent accurate. There are two features that I personally recommend the OpsRamp team look into. One example is a mature ITSM product. They currently have an internal ITSM. They also have contracts with third-party vendors such as ServiceNow and Service Desk, where you can integrate those applications into OpsRamp and use ITSM. OpsRamp has its own ITSM platform that if it could or would improve the performance of utilizing or the maturity of that particular ITSM for change management or incident management, it should really help an individual to kill two birds with one shot. Purchasing monitoring and alerting licenses allows them to use ITSM without spending the extra money to integrate other tools such as ServiceNow, or Service Desk, for example. The second area for improvement, in my opinion, is that because they are already cloud-centric, whether it is infrastructure, Azure or AWS, or on-premises platforms, they can create their own self-service portal and tie it up to any cloud in the sense that if I am a vendor who is willing to use any cloud in the future, I can just log into the self-service portal from OpsRamp and go ahead and deploy the resources from the cloud, such as building instances, adding storage, deleting storage, adding security, and so on. A single one-stop-shop for OpsRamp, a self-service portal where you could go ahead and deploy resources, enable monitoring, and create an ITSM portal for it. And, near the end, you can also make it so the patching is all done. It has been planned to be a one-stop-shop for everything. I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's initial setup is easy."
"The product is easy to deploy."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"The technical support is fantastic, and they are fast to respond."
"Predictive analysis is a valued feature."
"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."
 

Cons

"The product’s scalability is an area with certain limitations, making it an area where improvements are required."
"Instana Infrastructure Monitoring needs to support monitoring of the .NET framework since it is one of the areas where the solution currently has shortcomings."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"OpsRamp cannot be scaled for big and large company deployments."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."
"An area of improvement would be application monitoring."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
 

Pricing and Cost Advice

"The cost of the tool is around 130 USD per month."
"There is an annual licensing fee to use OpsRamp."
"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."
"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."
"OpsRamp is a cost-effective solution."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
11%
Manufacturing Company
10%
Government
8%
Computer Software Company
17%
Manufacturing Company
13%
Financial Services Firm
10%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Instana Infrastructure Monitoring?
The product’s scalability is an area with certain limitations, making it an area where improvements are required.
What is your primary use case for Instana Infrastructure Monitoring?
I use the solution in my company, especially if an application is down and it is considered to be a P1 issue or a critical issue. The network team will blame the application team, while the applica...
What needs improvement with OpsRamp?
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time,...
 

Learn More

 

Overview

 

Sample Customers

booxware, drivenow, scopevisio, enevo, TimoCom, mobitech
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about Instana Infrastructure Monitoring vs. OpsRamp and other solutions. Updated: June 2024.
787,817 professionals have used our research since 2012.