We performed a comparison between Datadog and OpsRamp based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have hundreds of microservices, and knowing how top-level requests weave throughout all of them is invaluable."
"I like the amount of tooling and the number of solutions they sold with their monitoring. Datadog was highly intuitive to use."
"By moving to Datadog, we did not need to manage our own monitoring infrastructure anymore."
"Datadog's seamless integration with Slack and PagerDuty helped us to receive alerts right to the most common notification methods we use (our mobile devices and Slack)."
"The most valuable aspect of the solution is the APM."
"The visibility that it provides is valuable. It is helping in being proactive around incident management. It is helping us to be able to get more visibility into our customers' applications so that we can assist them at the application layer. We also provide them the infrastructure from an AWS standpoint. We are able to make sure that our customers are aware of certain critical things around the analytical piece of either the network or the application. We're able to call customers before they even know about the issue. From there, we can start putting together some change management processes and help them a bit."
"The CCM, Workflows, Logs, APM, and RUM are all useful aspects of the solution."
"Datadog has helped us a ton by allowing us to set up a multitude of easily configurable alarms across our tech stack and infrastructure."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"The technical support is fantastic, and they are fast to respond."
"Most features work fine."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"It can be overwhelming for new people as it has a lot of features."
"The product is quite complex, and there are so many features that I either didn't know about or wasn't sure how to use."
"I would like the tooling to have better integration in Slack, specifically sending out reminders to the relevant people to take breaks, do a retrospective, and specify with emojis which messages to log."
"I'm still exploring the trial version, and it is fine. One thing that I haven't been able to figure out is how to retrieve a report. This is something that could be improved. I probably need to navigate to a place to access the reports."
"Sometimes, it takes a long time to load the dashboard if we have many charts."
"Datadog could be improved if it could detect other software in a container or server."
"The product needs a better Datadog agent installation."
"It is very difficult to make the solutions fit perfectly for large organizations, especially in terms of high cardinality objects and multi-tenancy, where the data needs to be rolled up to a summarized level while maintaining its individual data granularity and identifiers."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"An area of improvement would be application monitoring."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
"Automation is currently quite complex and needs to be improved."
"OpsRamp cannot be scaled for big and large company deployments."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
Datadog is ranked 2nd in IT Infrastructure Monitoring with 137 reviews while OpsRamp is ranked 18th in IT Infrastructure Monitoring with 10 reviews. Datadog is rated 8.6, while OpsRamp is rated 7.8. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of OpsRamp writes "Automates Azure resource monitoring and inventory management but slow with real-time patch status ". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Grafana, whereas OpsRamp is most compared with ServiceNow IT Operations Management, SolarWinds NPM, LogicMonitor, Moogsoft and AppDynamics Server Monitoring. See our Datadog vs. OpsRamp report.
See our list of best IT Infrastructure Monitoring vendors and best AIOps vendors.
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