OpsRamp vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

OpsRamp
Ranking in IT Infrastructure Monitoring
17th
Average Rating
7.8
Number of Reviews
10
Ranking in other categories
Event Monitoring (4th), AIOps (6th)
SolarWinds NPM
Ranking in IT Infrastructure Monitoring
4th
Average Rating
8.2
Number of Reviews
148
Ranking in other categories
Network Monitoring Software (4th), Cloud Monitoring Software (6th)
 

Mindshare comparison

As of June 2024, in the IT Infrastructure Monitoring category, the mindshare of OpsRamp is 2.6%, up from 1.3% compared to the previous year. The mindshare of SolarWinds NPM is 4.0%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
Unique Categories:
Event Monitoring
12.4%
AIOps
10.1%
Network Monitoring Software
6.4%
Cloud Monitoring Software
7.7%
 

Featured Reviews

AbhisekPattojoshi - PeerSpot reviewer
Jul 13, 2022
Fantastic technical support with great onboarding, configuration and integration
We primarily use it for IT operations management An area of improvement would be application monitoring, but OpsRamp is currently working on improving it. The most valuable feature is artificial intelligence. We have been using this solution for more than ten years. It is a stable solution,…
AbdulKader Mohandes - PeerSpot reviewer
May 31, 2023
It's a reasonably priced solution with excellent support
I use SolarWinds for monitoring. We have around 300 people at my company.  I like the NPM and SAM features.  The integration with video apps could be better. I have used SolarWinds NPM for one year.  SolarWinds NPM is stable. SolarWinds NPM is scalable. I rate SolarWinds support nine out…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Most features work fine."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."
"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."
"The alerting and usage tracking notifications on disk space capacity, network and processor utilization."
"The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes."
"Technical support is very helpful with our upgrades."
"SolarWinds' network and server application monitoring features are strong."
"The ability to customize the views and dashboards is nice. SolarWinds also allows us to access the data via the API. That's probably the feature I liked the most."
"I can do everything remotely, including running PowerShell scripts or performing standard updates."
"The initial setup was straightforward. We deployed the solution from new and completed the upgrades."
"The most valuable features in SolarWinds NPM are the network search and diagnostic tools."
 

Cons

"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"Automation is currently quite complex and needs to be improved."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."
"OpsRamp cannot be scaled for big and large company deployments."
"The tool can only monitor up to 1000 instances in a single SolarWinds console. Customers may have over 1000 instances. Hence, it needs to support a minimum of 1500 instances. It should also improve support."
"The reporting module that got integrated into the system itself, used to be a standalone solution and I preferred that."
"Each model has different features, so clients need to purchase a separate model for SQL monitoring, database monitoring, network traffic analyzer, HTTP traffic, etc. So each feature they need is in a different model, but customers would prefer an all-in-one solution."
"In terms of scalability, there is room for improvement. When you start monitoring, if you have so many interfaces and you're trying to monitor them at a faster interval, or a shorter interval, you get to a point where you need to request another node."
"We decided that we were no longer going to trust that their products have not been capitalized."
"Better offline license management. I’ve had to get in touch with customer support several times simply to remove an expired license from our NPM servers."
"The product is scalable, but at a cost. Extra modules have to be purchased for each extra server. The initial set up isn't complex, but will require someone who is experienced with the network monitoring system"
"The aesthetic widgets should be dynamic widgets, so the customization can be even more customizable."
 

Pricing and Cost Advice

"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."
"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."
"OpsRamp is a cost-effective solution."
"There is an annual licensing fee to use OpsRamp."
"There's standard licensing, and then it depends on the size of the customer."
"The pricing is very expensive for SolarWinds. That's a huge disadvantage for it."
"There is a permanent license and also a subscription level which has annual fees. The price of the solution is fair."
"Excluding the costs of running VMs and physical blade servers, our licensing costs run around US$200,000/year for over 60 polling engines."
"When I compare the cost of CA Spectrum to that of SolarWinds NPM, the cost of CA Spectrum is way too high, and the cost of SolarWinds NPM is pretty low."
"Our customer reports that the solution is somewhat costly and licensing is a bit complicated."
"I’d suggest that people be aware that licensing has tiers."
"The solution can become very expensive and commercially not viable in countries, such as India."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
13%
Financial Services Firm
10%
Insurance Company
8%
Educational Organization
51%
Computer Software Company
7%
Government
5%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with OpsRamp?
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time,...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Comparisons

 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Epsilon, CloudBrix, GreenPages, NIIT Technologies
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about OpsRamp vs. SolarWinds NPM and other solutions. Updated: June 2024.
787,779 professionals have used our research since 2012.