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Symantec Secure Web Gateway vs iboss comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

iboss
Ranking in Secure Web Gateways (SWG)
23rd
Average Rating
8.4
Number of Reviews
8
Ranking in other categories
Internet Security (8th), Web Content Filtering (5th), Cloud Access Security Brokers (CASB) (11th), ZTNA as a Service (15th), Secure Access Service Edge (SASE) (15th)
Symantec Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
32nd
Average Rating
6.6
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Featured Reviews

GZ
Sep 25, 2021
Stable and quick to set up but needs more clear status information for end users
The solution is a corporate proxy server, an intelligence proxy From a corporate perspective, I understand that it's important to keep the company data safe. From a corporate point of view, it's a good solution. The solution is stable. The solution can scale.  It was a very easy product to…
Malik Khan - PeerSpot reviewer
Oct 25, 2023
Has an easy deployment process, but the data center's capability to manage the traffic could be better
We use Symantec Secure Web Gateway to apply URL policies for cloud security, data protection, and SSL The product is easy to deploy. It has a faster implementation process compared to other products. The platform’s data center is not capable of managing most of the traffic. We have been using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its initial setup was straightforward."
"It was a very easy product to install. It can be deployed very fast."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"Our primary use case for this product is DLP,"
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Technical support is pretty sharp and very responsive."
"It is a stable solution."
"It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations."
"The most valuable features are the website blocking capability and SSL interception."
"The most valuable feature is the endpoint security."
"It is quite scalable. If a user needs to do more deployments, they can just add them."
"It has a faster implementation process compared to other products."
"In terms of most valuable features, I like the ICAP capability and URL filtering the most."
"It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution."
 

Cons

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Sometimes, obviously, there are bugs."
"Its pricing could be better."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"The dashboards for local use could be better."
"File integrity monitoring would be very advantageous as an additional feature."
"It's not user-friendly, and we end up making too many phone calls to get things fixed."
"The interface could be made more user-friendly."
"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."
"The major challenge is their support. The support from Broadcom is quite poor. It takes forever for them to get back to you, and when they get back to you, they ask you for so much information, which makes it more difficult. That's the only problem I have with Broadcom. This is one of the reasons why we are switching to another solution. Another reason for switching is that we have a plan to adopt solutions in the cloud so that we can offload the administration efforts to the vendor. In future releases, they can improve its reporting and the process for rules creation. They can also improve Broadcom on things such as security information and event management so that from my same platform, I can carry out functions and probably block websites. Such a feature would be nice. Currently, Broadcom is integrated with McAfee to block access to certain sites automatically. It would be nice if they can expand their integration to IBM Resilient Security Orchestration and Automation Response."
"The platform’s data center is not capable of managing most of the traffic."
"Difficult and time-consuming to deploy and update."
"There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties."
"It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"Symantec Secure Web Gateway is less expensive than one of its competitors."
"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."
"There is an additional charge for advanced security features."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
9%
Educational Organization
7%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
12%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
Sometimes the agent stops working in iboss, and we have to reinstall the agent. This is a hiccup that iboss should improve.
What is your primary use case for iboss?
We use iboss for the proxy solution. I used iboss in my organization to block a few sites for a few of my employees.
What do you like most about Symantec Secure Web Gateway?
It has a faster implementation process compared to other products.
What needs improvement with Symantec Secure Web Gateway?
The platform’s data center is not capable of managing most of the traffic.
 

Also Known As

iBoss Cloud Platform
Symantec Complete Website Security
 

Learn More

 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
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Find out what your peers are saying about Symantec Secure Web Gateway vs. iboss and other solutions. Updated: September 2024.
805,335 professionals have used our research since 2012.