Box vs OpenText Content Manager comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Box
Ranking in Enterprise Content Management
4th
Ranking in Document Management Software
1st
Average Rating
8.4
Number of Reviews
39
Ranking in other categories
Cloud Storage (9th), Digital Asset Management (2nd), Content Collaboration Platforms (2nd)
OpenText Content Manager
Ranking in Enterprise Content Management
10th
Ranking in Document Management Software
5th
Average Rating
7.6
Number of Reviews
21
Ranking in other categories
File Archiving (5th)
 

Mindshare comparison

As of June 2024, in the Enterprise Content Management category, the mindshare of Box is 3.7%, down from 6.4% compared to the previous year. The mindshare of OpenText Content Manager is 3.2%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
Unique Categories:
Cloud Storage
15.0%
Digital Asset Management
7.5%
File Archiving
4.2%
Document Management Software
9.5%
 

Featured Reviews

GA
Apr 4, 2024
You can assign multiple tasks to different people on the same document, which works seamlessly
One drawback is its permissions system, which has caused issues prompting our transition to SharePoint. The reporting functionality could be improved; currently, they utilize Excel for reporting purposes. Making API calls is challenging because API calls are necessary when moving data from Box to SharePoint. Payment is required beyond a certain threshold of API calls per user, which has been quite difficult. The support could be enhanced during the transition from Box to SharePoint. Box's pricing model is based on the number of API calls, with a cap applicable to all enterprises. This limitation has been an issue. There could be better reporting systems. For example, if something gets deleted, I need to go to the user activity to check who did it. Having a more efficient way to retrieve reports would be beneficial.
Giovanny-Buitrago - PeerSpot reviewer
Feb 22, 2024
A solution for managing content with low maintenance
The solution is for managing content where users want to keep and secure documents, with records management functionalities to streamline document workflows. It involves adding metadata to organize content and establishing connections between documents, facilitating efficient information…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Box is very user-friendly; more so than SharePoint."
"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions."
"I like that Box makes it easy to deploy virtual machines."
"The application is very light in terms of uploading and downloading files."
"Simple file sharing and sync for internal and external customers."
"It is a very user-friendly product."
"The collaboration of the solution is good."
"I did not face issues with the product's scalability...The solution's technical support is good."
"An advantage is integration with your IP directory."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"It has a robust search but has often been difficult for people to learn."
"The product can be integrated with different solutions."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
 

Cons

"Better integration with other solutions is needed."
"Tasks and comments could be easier to see, report, search, and manage."
"It could be cheaper."
"The solution's data security should be improved."
"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"The UI should be faster. Sometimes it lags when switching between documents."
"One thing that Box would benefit from is a records management component."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"The ease of use should be addressed."
"The stability of the solution is an area of concern where improvements can be made."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"The product could improve its scalability."
"Due to very limited use in the industry, vendor and contract support are hard to find."
 

Pricing and Cost Advice

"I believe Box is cheaper than SharePoint."
"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
"My organization pays for the license."
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"Better sign a full year's contract to get a discount."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"The fees incurred are for the licensing and maintenance."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
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Top Industries

By visitors reading reviews
Educational Organization
50%
Computer Software Company
7%
Financial Services Firm
5%
Manufacturing Company
4%
Government
21%
Computer Software Company
13%
Financial Services Firm
9%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
The solution is expensive when it comes to API calls.
What needs improvement with Box?
One drawback is its permissions system, which has caused issues prompting our transition to SharePoint. The reporting functionality could be improved; currently, they utilize Excel for reporting pu...
What do you like most about Micro Focus Content Manager?
An advantage is integration with your IP directory.
What is your experience regarding pricing and costs for Micro Focus Content Manager?
The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs. You will have to pay more...
What needs improvement with Micro Focus Content Manager?
Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolon...
 

Comparisons

 

Also Known As

No data available
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
 

Learn More

 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Missouri State Courts
Find out what your peers are saying about Box vs. OpenText Content Manager and other solutions. Updated: June 2024.
787,817 professionals have used our research since 2012.