BMC Remedy vs Snow License Manager comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BMC Remedy
Ranking in License Management
1st
Average Rating
7.8
Number of Reviews
26
Ranking in other categories
IT Asset Management (5th)
Snow License Manager
Ranking in License Management
3rd
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the License Management category, the mindshare of BMC Remedy is 8.3%, down from 14.9% compared to the previous year. The mindshare of Snow License Manager is 1.7%, down from 18.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
License Management
Unique Categories:
IT Asset Management
4.4%
No other categories found
 

Featured Reviews

Hussein Taha - PeerSpot reviewer
Dec 13, 2022
The solution is stable, scalable, and user-friendly
The solution is very helpful and easy to use because it is stable and user-friendly for asset management The solution helped us a lot. I worked with a multinational company. This company had a lot of valuable assets and a large number of devices. The solution allowed me to easily generate reports…
Søren Tøpholm - PeerSpot reviewer
Apr 2, 2024
It is very easy to use, maintain and deploy
There are situations all the time in my company where the Snow License Manager effectively identifies over-licensing of software, leading to cost savings. It is an effective solution. In Snow License Manager, the most beneficial feature for maintaining compliance revolves around the area of compliance overview. With the product, my company is able to manage all sources of reports on our organization's environment. The reporting analytics feature has aided in our company's decision-making processes. The automated discovery feature in the tool is very good. In my company, I don't know how I would manage if the tool was not available to help me with asset management. The product is easy to maintain. Snow License Manager supports business in contract negotiations by basically giving us all the data to clarify our company's position. I recommend the solution to others. It is very easy to use, maintain, and deploy. I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has some good features for tracking. They also have a cloud and a mobile access feature."
"It had automation, orchestration, service level management, and event management. You could also integrate it for auto-remediation."
"The solution helps to manage the operational flow in our organization."
"The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO."
"The service management features are beneficial – very good."
"The solution offers some very good features."
"You can develop plugins in different languages, and the workflows can be easily developed depending on the user's needs."
"The product has excellent support for remote and hybrid environments."
"The product's initial setup phase is very easy."
"The discovery is excellent. It is agent-based, and it can also operate without one as long as there is an inventory source, such as SCCM. It may take data from the SCCM and normalize it to provide a very clear idea of what the hardware is, what software is running on it, what versions of that software are available, when is the end-of-life, and when they are no longer supported. All of that information is available."
 

Cons

"The tool is very old."
"The tool's GUI is an area of concern where improvements are required."
"In BMC Remedy, integration is a problem and even APIs are not available."
"The upgrade process could be better. It would be a good improvement."
"BMC Remedy's change management module needs enhancement."
"There are issues from a product functionality perspective."
"I would like to have more customized reporting because the management team loves customized reports with graphs."
"BMC works through intermediaries or vendors for support, so you don't always interact with BMC directly. The quality can vary depending on the specific vendor."
"The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required."
"The support is an area that can be improved. As resellers, we are doing the first-level support because we have trained certified engineers, and we provide support. Because we are in India and they do not have a support center in India, the turnaround time for tickets could be improved. We have to rely on Australia for support."
 

Pricing and Cost Advice

"BMC should decrease the pricing further."
"The tool is expensive."
"The product is costly. On one to ten points, where one is cheap and ten is expensive, I rate the product's price as nine."
"The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand."
"BMC no longer sells Remedy separately. They've transitioned to selling the BMC Helix platform. Remedy itself is nearing end-of-support."
"BMC Remedy is worth its price."
"The pricing is on the expensive side."
"I find the pricing to be reasonable."
"I would rate the pricing a seven or eight out of ten. It is not a cheap solution, but it provides good value for money."
"I rate the product price as a four on a scale of one to ten, where one is low, and ten is high."
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Top Industries

By visitors reading reviews
Educational Organization
44%
Computer Software Company
9%
Government
8%
Financial Services Firm
6%
Educational Organization
43%
Financial Services Firm
9%
Government
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with BMC Remedy Asset Management?
BMC Remedy has undergone significant transformations, transitioning into a containerized application. While SMAX also adopts containerization, the deployment process for BMC Helix is notably more c...
What is your primary use case for BMC Remedy Asset Management?
My company uses it as the main tool for monitoring and managing changes and, in addition to that, for opening user incidents and requests. Users contact the help desk, and a ticket is opened. The t...
What do you like most about BMC Remedy Asset Management?
The service management features are beneficial – very good.
What do you like most about Snow License Manager?
The product's initial setup phase is very easy.
What is your experience regarding pricing and costs for Snow License Manager?
The product's price is neither too high nor too low, meaning it falls under the middle range. I rate the product price as a four on a scale of one to ten, where one is low, and ten is high. There i...
What needs improvement with Snow License Manager?
The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required. The dashboards are not very configurable, and there are not many options avail...
 

Also Known As

Remedy Asset Management
No data available
 

Learn More

 

Overview

 

Sample Customers

Scripps Networks
Imperial Brands, TVO, informa, Bridgestone, UK Food Retailer, Velux, LSE, TalkTalk, Insta, Swedbank
Find out what your peers are saying about BMC Remedy vs. Snow License Manager and other solutions. Updated: June 2024.
787,817 professionals have used our research since 2012.